Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Delivering quality engagement between federal agencies and their constituents has improved radically from updated quality control practices and workforce optimization.
Based on our experience modernizing thousands of contact centers, NICE is working closely with government agencies to share our implementation playbook for maximizing the quality of interactions with constituents.
Watch this on-demand webinar to learn how NICE can help you transform interaction quality and federal CX with workforce engagement management on a cloud native open platform.
Specifically, this webinar covers how:
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Advancing HR functions aren’t always easy. Fortunately, solutions exist that can help agencies chart the fastest, most flexible path to this meaningful modernization. Check out this whitepaper to see how digital HR workflows can propel agencies into the future.
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