Experience proven user success for public-facing websites.

Interpersonal Frequency (I.F.) has over 15 years of experience providing website solutions and services to shorten the digital distances between public sector agencies and the communities they serve.

I.F. can analyze the success and satisfaction of public-sector websites on any CMS in the market. Our proprietary Voice of Citizen® analytics —and Voice of Patron® for public libraries—looks at real user success of public-facing websites and recommends free and low-cost ways to keep them useful, accessible, and alive. This is website data you can’t get from another platform, like how successful residents are when navigating your key services or how satisfied businesses are with your user experience for permit applications. Because Voice of Citizen® is installed on websites across the country, we can also benchmark a specific site against an extensive database of similar online users for best practice recommendations.

We can also help public-sector websites enhance their user experience, regardless of their technical setup. We know how to align public-sector organization visions to the latest in accessibility, usability, and public-sector content best practices, whether it’s a one-time content strategy and enhancement package, digital strategy workshops, or a full website analysis.

Additionally, I.F. hosts and supports open-source Drupal CMS public-facing websites for the public sector. By nature of the essential services they provide and the open access they epitomize, public-sector sites face an array of challenges in keeping their sites afloat: limited time, staff, budget, implementing new initiatives, emergency responses, and the complexity of upgrading (and maintaining) cybersecurity. No other firm can manage Drupal Platform-as-a-Service needs with the depth and breadth of our offerings under a single contract. Our proposed Fulcrum Cloud Hosting is a fully managed hosting service with 24/7/365 site monitoring with uptime guarantees. Paired with Evolution & Support, our clients have personable, U.S.-based maintenance, support, and innovative consulting services for everyday, emergencies, and new needs.