IEM Solutions for the Public Sector

RMS.IQ ™ is IEM’s agency-wide record management software (RMS) solution designed to capture and securely store crucial incident data while providing front-line officers and supervisors mobile-ready tools. With the RMS.IQ™, law enforcement agencies are able to improve operational efficiency and enhance collaboration by storing all records in one place.

Capabilities:

• Administrative reports and metrics
• CJIS compliant platform
• Community insights

Customized dashboards, including:

• Full audit capabilities
• Heatmap analysis
• Incident analysis
• Interface with other systems (e.g., AWS S3, Salesforce, MS Dynamics, Oracle, MS SharePoint)
• Mobile and offline capabilities
• Rapidly deployable
• Seamless integrations to CAD, Federal databases and other third-party solutions
• Secure cloud infrastructure
• Tailored reporting

CMS.IQ™ is IEM’s tailored case management system, represents a digital transformation for law enforcement agencies by providing comprehensive capabilities for records and case management in modern police departments. CMS.IQ™ provides agencies access to an affordable, flexible, and highly customizable case management solution that easily integrates with their existing data infrastructure.

Capabilities:

• CJIS compliant platform
• Customized dashboards, including:
  • Administrative reports and metrics
  • Community insights
  • Heatmap analysis
  • Incident analysis

• Easy integrations to CAD, databases, and third-party solutions
• End-to-end case management
• Full audit capabilities
  • Interface with other systems (e.g., AWS S3, Salesforce, Microsoft Dynamics, Oracle, MS SharePoint)

• Mobile and offline capabilities
• Rapidly deployable
• Scalable and secure cloud infrastructure
• Tailored reporting features

Capabilities:

• Secure cloud infrastructure
• CJIS and HIPAA-compliant platform
• Seamless integrations to federal, state, and local judicial court databases and other third-party solutions
• Mobile and offline capabilities
• Interface with other systems (e.g., AWS S3, Salesforce, Microsoft Dynamics, Oracle, SharePoint)
• Full audit capabilities
• Tailored reporting

Customized dashboards, including:

• Heatmap analysis
• Administrative alerts and notifications
• Overview visualization tools for trend analysis
• Community insights
• Administrative alerts, reports, and metrics

HireCycle.IQ™ is a software solution built to support, streamline, and maintain the management of human resources (HR) recruiting and hiring processes. HireCycle.IQ™ provides an easy-to-use review process that allows multiple HR recruiters and hiring managers across an agency to oversee thousands of candidate profiles and applications throughout the hiring lifecycle.

Capabilities:

• Automated workflows
• Centralized document management and retention
• Comprehensive audit trails
• FedRAMP and StateRAMP security
• Integrations with external applications
• Low-cost customization
• Rapid deployment
• Robotic Process Automation (RPA)

HousingAssistIQ (HAIQ™) is a low-code grant program management solution developed to quickly assist states in disbursing $10 billion in U.S. Treasury Homeowner Assistance Fund (HAF) relief funds authorized through the American Rescue Plan Act to prevent a housing crisis following the COVID-19 pandemic. HAIQ™ was designed to manage the considerable numbers of applications from affected individuals, as well as efficiently move homeowners through the aid process to ensure those in need quickly received funds to avoid foreclosure and displacement.

Capabilities:

• Automated workflows
• Case management support
• Document repository
• Fraud detection
• Individual licensing for all users
• Integration with external systems
• Intelligent Document Processing (IDP)
• Robotic Process Automation (RPA)
• Role based access for all users

GrantWise™ is a low-code grants management solution that supports the efficient and effective business processes and workflow management of grants administration from initialization to closeout. GrantWise™ prioritizes speed, accuracy, and security, seamlessly adapting to evolving policy demands.

Capabilities:

• Automated workflows
• Artificial Intelligence capabilities, including Intelligent Document Processing
• Centralized Document Repository
• Collaborative work environment
• Direct access for applicants, contractors, grantees, and subgrantees
• Calendar for appointment scheduling
• Inbox for incoming and outgoing messages
• Task assignments and reminders
• Electronic signature capability
• Internal payment processing and budget tracking
• Mobile-friendly functionality
• Real-time, dynamic reporting dashboards
• Seamless system integration
• Storied audit trails
• Wide array of security certifications

IEM’s RentAssistIQ™ is a cutting-edge web-based platform designed to process rent assistance applications for tenants, landlords, and utility providers. RAIQ™ efficiently compiles and links information into a unified property application, streamlining rental assistance management. Designed to reduce administrative tasks, accelerate processing, and handle multiple functions simultaneously, RAIQ™ aims to simplify the distribution of public assistance benefits, ensuring they reach those most in need.

Key Features:

• Industry-leading security
• Application intake
• Eligibility determination
• Automated workflows
• Mobile-friendly application
• Secure cloud-based storage
• Document management and retention