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Explore Hootsuite's Self-Guided Tours

Hootsuite and Carahsoft have partnered together to provide a series of self-guided tours of Hootsuite's products and features. Similar to a live demo, the self-guided tours explores how Hootsuite's products and features applies to a specific technology vertical such as Customer Experience.

 

Learn about Hootsuite's benefits, watch a short pre-recorded demo video, and download related resources. If interested in furthering the conversation, you can also schedule a live demo with a Hootsuite expert from Carahsoft. Start a Self-Guided Tour now by selecting one below: 

 

View All Customer Experience & Engagement Tours
Hootsuite Customer Experience & Engagement Self-Guided Tour  

Hootsuite Customer Experience & Engagement Self-Guided Tour

Hootsuite Social Media Management for Government and the Public Sector is a FedRAMP-authorized platform that helps agencies build trust, save time and keep data secure. Using Hootsuite, Government agencies can easily create and schedule social media content to engage with citizens and measure ROI. A single central dashboard provides security tools specifically designed for the Public Sector. Keep citizens informed with crisis management and engagement-boosting tools by posting to multiple social media networks at the same time. Track engagement rates, keywords, hashtags and mentions to discover and respond to issues and chime in on valuable conversations.


Want to learn more about Hootsuite?
Start a self-guided demo now to learn to achieve social media missions faster and safer.
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Social Media Post Scheduling

Schedule social media posts to go live anytime with Hootsuite Post scheduling feature. Reach more people and gorw your followers with scheduled post. 

Benefits:

  • Can't decide when to schedule your social post? Hootsuite auto-schedule feature can assist with scheduling messages based on optimal times.
  • Hootsuite's scheduler allows for users to view and edit any scheduled post. 
  • Schedule content for all your networks for one dashboard.
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Social Media Analytics

Hootsuite measures hundreds of social media metrics on the most popular networks. It tracks you performance on Meta, Instagram, X, LinkedIn, Pinterest and YouTube. 

Benefits:

  • Provides insight on social media ROI
  • Provides reports that compare users performance against peers within the industry 
  • Provides reports on when the best time to post based on when the users audience is the most active
  • Identifies top-performing post 
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Hootsuite Inbox

Hootsuite Inbox helps you manage social messages from customers and audiences by collecting private and public messages from all networks in one place. 

Benefits:

  • Message threads give you the full context of conversations, so users can respond efficiently while focusing on building relationships.
  • Allows users to set up alerts so they can see messages and post that need their attention right away. 
  • Help users respond faster, vanquish SLAs and delight customer with auto-responses and saved replies. 
  • Inbox makes cross-platform and cross-team collaboration easy.
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Social Media Account Management and Streams

Hootsuite Streams are feeds that display the content from users connected social accounts. In Streams, you can monitor the activity across all your accounts and engage with the users audience. 

Benefits:

  • Users can create streams to monitor their own posts and engagement, as well as social topics, trends and profiles. 
  • Provides easy way for users to engage with audience.
  • Quick response on one singular platform.
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Amplify

Hootsuite Amplify makes it simple for organizations to extend the reach of their social media campaigns. Organizations will be able to: Boost awareness of brand, product and social responsibility campaigns. 

Benefits:

  • Extend users reach and engagement rate
  • Saves money on advertising
  • Attract top talent and boost employee engagement
  • Reduce risk and keep messaging on-brand
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OwlyWriter AI Composer

OwlyWriter AI makes posting on social media quick and easy. Instantly generate captions and get winning post ideas for every network.  

Benefits:

  • Instantly generate social media captions
  • Provides content ideas to beat writer's block
  • Helps grow, reach and boost engagement 
  • Assist with filling your content calendar 

Hootsuite's Benefits Snapshot:

 

  • Secure automated workflows save time and drive citizen engagement with customizable templates and suggested replies that deliver content more effectively on social media.
  • Hootsuite’s universal inbox puts private messages and public comments in one dashboard, respond from anywhere with saved replies, auto-responses and chatbot capabilities.
  • Security and risk management integrations protect agencies and allow them to monitor mentions and sentiments on social media for easy gathering of insights to improve perception.