Explore Granicus's Self-Guided Tours

Granicus and Carahsoft have partnered together to provide a series of self-guided tours of Granicus's products and features. Similar to a live demo, the self-guided tours explores how Granicus's products and features applies to a specific technology vertical such as Customer Experience and FedRAMP.

 

Learn about Granicus's benefits, watch a short pre-recorded demo video, and download related resources. If interested in furthering the conversation, you can also schedule a live demo with a Granicus expert from Carahsoft. Start a Self-Guided Tour now by selecting one below: 

 

Granicus Customer Experience & Engagement Self-Guided Tour

Granicus Customer Experience & Engagement Self-Guided Tour

Granicus’s Government Experience Cloud, the first FedRAMP-authorized digital engagement platform, is designed to improve internal and external workflows, community engagement, citizen services, and trust in Government. The GovDelivery solution is trusted by 500 state departments and thousands of communities to reach, engage and serve citizens.

The Meeting and Agenda Suite software streamlines government employee workflows, promotes cross-departmental communication and collaboration, and establishes meaningful connections with citizens. It is the only end-to-end legislative management solution with paperless delivery of agendas, live-streaming video, in-meeting voting, and minutes recording.

GovRecords is a one-stop solution for records management, such as digitally storing public information, county eRecording and court case eFilings. Configurable for any workflow, with fully integrated auto indexing and redaction capabilities that minimize paper-based processes and save time. GovAccess’s user-friendly and accessible websites provide secure payment processing and gives citizens the ability to schedule appointments, renew licenses and find community information.

The GovService platform helps Governments digitize services from licensing and permits to 311 and registrations, the purpose-built CRM helps agencies deliver a better citizen experience. Government Experience Cloud features rich functionality that is easy for Governments to manage and increases community engagement and satisfaction.


Want to learn more about Granicus?
Start a self-guided demo now to learn how to better understand and communicate with constituents by using online tools.
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govDelivery

The govDelivery solution is the first FedRAMP-authorized digital engagement platform for email, social and text communications. It’s easy to use, more affordable than traditional advertising, and trusted by every Federal Agency. In fact, 500 state departments and thousands of local communities use govDelivery to reach, engage, and serve constituents. Plus, it promotes your organization through a network of over 280M citizens who are interested in related government content.

Benefits:

  • Write once, publish everywhere — post email, social media, and text messages with the click of a button.
  • Instantly drive more relevant subscriptions through the Granicus Subscriber Network of over 280M citizens subscribed to receive the messages they want most.
  • Protect citizen data by using the first cloud communication platform authorized by FedRAMP (also a DoD Trusted Sender).
  • Optimize your messages with reports that tell you what works and support from our team of digital communication experts.
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govMeetings

The Granicus Meeting and Agenda Suite helps clerks, board secretaries, agenda coordinators and other government staffers complete their pre-, in-, and post-meeting process tasks faster and more easily, with fewer bottlenecks. The Meeting and Agenda Suite software can streamline workflows, promote cross-departmental communication and collaboration, and establish meaningful connections with citizens. This results in more informed decisions makers, a more informed public, and ultimately, a process that produces a happier organization. When fully implemented, Granicus’ Meeting and Agenda Suite is the only end-to-end legislative management solution serving government, complete with pre-meeting agenda compilation software, live-streaming video, in-meeting voting, minutes recording, and paperless delivery of agendas.

Benefits:

  • Manage your entire legislative process from end-to-end.
  • Digitally assemble legislation and agenda packets for upcoming meetings.
  • Reduce time spent producing minutes, while live-capturing actions, votes and notes.
  • Live-stream public meetings and produce indexed on-demand content in minutes.
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govRecords

The govRecords system digitally stores public information, including land records such as deeds and titles and birth, marriage and death certificates, as well as county eRecording and court case eFilings in a one-stop solution for records management. Streamline existing back-office workflows with digital storage and retrieval of land and vital records utilizing a feature-rich software solution. With fully integrated auto indexing and auto redaction capabilities, records management has never been easier. Configurable for any workflow, govRecords offers a complete end-to-end recording process and allows each staff member to customize for their individual interface with features like hotkeys, colors and themes.

Benefits:

  • Minimize Paper-Based Processes.
  • Robust Search, Retrieval and Payment Features.
  • Automate and Digitize Disclosure Filings.
  • Reduce Lines and Wait Times.
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govAccess

Most people come to a government website with one goal – to complete a task – yet most government websites fail to deliver. With Granicus govAccess, user-friendly design, powerful content, accessibility, and secure transactions have never been easier. Purpose-built for government, our websites provide rich functionality that is easy to manage and increases community engagement and satisfaction. Millions of people use govAccess websites to process payments, schedule appointments, renew licenses and find community information.

Benefits:

  • Easily Publish and Approve Content.
  • Create Custom Mobile Experiences.
  • Automate More Services Online.
  • Share Content Across Channels.
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govService

With Granicus, modern governments have transformed how they deliver public services. govService helps governments go fully digital with an online form builder that modernizes the customer experience and a staff interface that streamlines workflows and eliminates the headaches that come with PDFs and simple online forms. From licensing and permits to 311 and registrations, the govService platform helps you digitize any government service. And with a CRM that’s purpose built for government, handling resident requests has never been easier.

Benefits:

  • Bring User-Centered Design to Government Services.
  • Government Workflow Automation that Boosts Productivity.
  • Powerful Pre-Built Integrations.
  • Deliver a Better Citizen Experience.
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govXCloud

The Government Experience Cloud is purpose-designed to improve internal and external operations, community engagement, resident services, and trust in government. Understand your constituents by using online tools to really get to know who they are, what they care about, and how to communicate with authenticity. Create modern websites that efficiently connect people to information and services and easily evolve to meet your community’s changing needs. Deliver digital communications through targeted email, text, and social media communications to reach more residents, including underserved populations. Maximize outreach efforts and engage constituents through two-way feedback loops and analysis of sentiment to more fully understand how people feel about key topics. Improve trust through better operations and transparency, including access to public meetings and public records, as well as assisting with code enforcement for short-term rentals, permits, and tax collection.

Benefits:

  • Serve Better: Reduce costs and improve services by converting expensive interactions - calls, in-person visits, printable forms - to easy online self-service options.
  • Engage Communities: Reach and engage residents using inclusive and accessible online tools, analyze community sentiment about important issues, and increase trust with better access to public records and process.
  • Improve Operations: Increase internal efficiency and enhance user experience by streamlining and simplifying government processes such as permitting, licensing, and revenue collection with safe, online workflows and collaboration.

Granicus's Benefits Snapshot:

 

  • Converting interactions to online self-service options reduces costs and improves citizen experiences.
  • Inclusive and accessible online tools increase engagement and trust with citizens and provide better access to public records.
  • Streamlining and simplifying Government processes increases internal efficiency and enhances workflows and collaboration.