Engageware (formerly TimeTrade) helps public organizations optimize engagement through all phases of the relationship with the public. Engageware's best-in-class appointment scheduling, digital communication & knowledge management software that delivers the functionality you need to provide world class customer experience across every channel. Tens of thousands of organizations – including state, local, and federal government agencies and educational institutions – use Engageware’s customer engagement platform to deliver the personalized attention expected by today's public consumer.