CTCLC Solutions for the Public Sector

  • Administering and Troubleshooting Webex Hybrid Services and APIs for Government (ADVANCED CLOUD-CONFT-GOV)
    • This five-day, instructor-led course is aimed at IT professionals eager to learn advanced functionalities and hybrid services of Webex for government applications. It provides deep insights into provisioning, administration, monitoring, and problem-solving for Cisco Webex integrations and Hybrid Services within governmental frameworks. The curriculum covers integrating Directory Services, Edge Audio, Edge Connect, Edge Mesh, Hybrid Security, and Single Sign-On with existing infrastructures. Participants will gain hands-on experience with the Webex Control Hub, exploring third-party application integration and managing an advanced Webex setup.
  • Advanced Cisco SD-WAN Routing, Templates, Policy Configure, and Tshoot v4.0 (ADVANCED-SDWAN-GOV)
    • This five-day, extensive, well-structured course outline provides a comprehensive training experience on Advanced SD-WAN features, tailored specifically for Federal and State Government Networks. The focus on the 20.12 SD-WAN and 17.12 IOS-XE releases ensures that participants are trained on the most relevant technologies for their environments.
  • Cisco DoD Comply-to-Connect v1.0 (C2C-GOV)
    • The Cisco DoD Comply-to-Connect (C2C) training teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.
  • Administering and Troubleshooting Meraki Full Stack for Government (MX, MS, MR) Technologies v4.0 (MER-FS-ADM-GOV)
    • The five-day instructor-led Hands-on Meraki Full Stack MX SDWAN/Security, Meraki MS and Catalyst Switches, and Meraki Access Points for Government course equips government IT professionals with advanced knowledge and hands-on experience. The program covers deploying, managing, and securing network infrastructures using Cisco Meraki technologies, addressing government-specific challenges and compliance standards to build secure and efficient networks.
  • Meraki MX/SDWAN Security for Government v1.0 (MER-MXSDWAN-GOV)
    • This five-day, instructor-led, hands-on course on the Meraki MX SDWAN/Security for Government course offers comprehensive training on deploying, managing, and troubleshooting the Cisco Meraki MX security and SD-WAN solutions in government environments. This course is designed to equip participants with the knowledge and skills necessary to leverage these solutions for enhancing network security, improving operational efficiency, and ensuring compliance with government standards for data protection and privacy. Through theoretical learning and practical exercises, attendees will gain hands-on experience configuring advanced security features, optimizing traffic flow across wide-area networks, and utilizing cloud management capabilities to monitor and control network devices remotely. By the end of the course, participants will be well-prepared to implement and manage Cisco Meraki MX solutions effectively within government agencies or departments, ensuring a secure, resilient, and high-performance network infrastructure. By the conclusion of this course, participants will be well-equipped with the necessary knowledge and skills to ensure the reliability, security, and efficiency of networks using Cisco Meraki MX Security Appliances. This includes a comprehensive understanding of how to design, implement, manage, and troubleshoot these networks effectively, making them invaluable assets to their respective government agencies or departments.
  • Administering Meraki MS Switches for Government v1.0 (MER-SWITCH-GOV)
    • This four-day, instructor-led, hands-on course is designed for IT professionals focusing on Meraki-switched networks within State and Federal Government sectors. It aims to provide participants with a comprehensive understanding and hands-on experience in deploying, managing, and troubleshooting networks that utilize Cisco Meraki MS and Cisco Catalyst switches. The course offers a balanced mixture of theoretical knowledge and practical skills, ensuring it is well-suited for those involved in the intricate aspects of network management and configuration. By the conclusion of this course, participants will be well-equipped with the necessary knowledge and skills to ensure the reliability, security, and efficiency of networks using Cisco Meraki MS and Cisco Catalyst switches. This includes a comprehensive understanding of how to design, implement, manage, and troubleshoot these networks effectively, making them invaluable assets to their respective government agencies or departments.
  • Administering Meraki Wireless for Government v1.0 (MER-WLS-GOV)
    • This four-day, instructor-led course focuses on deploying Meraki Wireless networks within State and Federal Government sectors, emphasizing hands-on experience with the Meraki Dashboard configured for the specialized Meraki for Government Cloud. The training is designed to impart in-depth knowledge and practical skills necessary for configuring, deploying, monitoring, and troubleshooting Meraki MR and Catalyst CW Wireless Access Point solutions tailored for government network requirements. Students will learn how to perform Site Surveys with Meraki AP and become familiar with Ekahau and Hamina and their uses. This four-day, instructor-led course focuses on deploying Meraki Wireless networks within State and Federal Government sectors, emphasizing hands-on experience with the Meraki Dashboard configured for the specialized Meraki for Government Cloud. The training is designed to impart in-depth knowledge and practical skills necessary for configuring, deploying, monitoring, and troubleshooting Meraki MR and Catalyst CW Wireless Access Point solutions tailored for government network requirements. Students will learn how to perform Site Surveys with Meraki AP and become familiar with Ekahau and Hamina and their uses. By the conclusion of this course, participants will be well-equipped with the necessary knowledge and skills to ensure the reliability, security, and efficiency of networks using Cisco Meraki Wireless Networks. This includes a comprehensive understanding of how to design, implement, manage, and troubleshoot these networks effectively, making them invaluable assets to their respective government agencies or departments.
  • Installing, Configuring, Monitoring and Troubleshooting Cisco Catalyst SD-WAN for Government (SDWAN-GOV) V4.0
    • This five-day hands-on instructor-led course offers comprehensive training on Cisco Catalyst (Viptela) SD-WAN, focusing on the 20.12 release for SD-WAN and the 17.12 release for IOS-XE, explicitly designed for Federal and State Government Network professionals. Throughout the course, participants will gain hands-on experience with the administration and configuration of SD-WAN Controllers and Cisco IOS-XE devices.
  • Deploying, Administering, and Troubleshooting Cisco WEBEX Calling for Government v4.0 (WEBEX-CALL-GOV)
    • This five-day, hands-on, instructor-led Webex Calling course offers detailed insights into configuring, deploying, and troubleshooting Webex Calling for Federal and State Government deployments. Participants will learn the capabilities of Webex Calling and the network requirements for implementing Webex Calling Locations. The course covers configuring Webex initial settings within the Webex Control Hub, adding and managing users with Cisco Unified Communications Manager (CUCM), and Active Directory. Students will gain expertise in deploying and migrating devices like 6800, 7800, and 8800 Series Phones, Desk Pro, and Room Devices, with hands-on labs for practical learning.
  • WEBEX Calling Migration for Government v1.0 (WEBEX-CALL-MIGRATE-GOV)
    • This three-day instructor-led, hands-on course guides students through transitioning from Cisco Unified Communications Manager (CUCM) to Webex Calling within government networks. Students will conduct a Migration Readiness Assessment to ensure the environment is prepared for migration and learn to plan the transition of Cisco Phones and Jabber to Webex Calling. The course covers using Cisco Webex Control Hub for migration tasks, such as creating Webex Locations with PSTN, preparing BAT/CSV files, and utilizing the migration wizard for settings migration. Students will also learn to perform device eligibility checks and finalize the migration by uploading CSV files to CUCM for phone migrations. Participants will gain practical experience by conducting a sample migration from CUCM to Webex Calling, followed by verification processes and decommissioning the old CUCM system. The course also introduces third-party tools to facilitate the migration process.
  • WEBEX Calling Overview for Government v1.0 (WEBEX-CALL-OVERVIEW-GOV)
    • This one-day, instructor-led course provides a detailed introduction to Webex Calling, focusing on applications within State and Federal Governments. Designed for a broad audience, including Executives, Managers, Administrators, Engineers, and Helpdesk personnel, the course demystifies the deployment, implementation, and support mechanisms of Webex Calling.
  • WEBEX Calling Premise-Based PSTN, Configuration and Troubleshooting for Government v1.0 (WEBEX-CALL-PSTN-GOV)
    • This comprehensive three-day, instructor-led, hands-on course focuses on deploying Premise-Based PSTN Gateways for Webex Calling in government contexts. Participants will explore network requirements, protocols, and ports needed for integrating Webex Calling Gov Cloud with Premise-Based PSTN Gateways. Using the Control Hub, attendees will configure Webex Calling Locations, Trunks, Route Groups, Dial Plans, and PSTN Gateways, with a focus on practical, hands-on learning. The course also covers Command Line Interface (CLI) configuration, registration-based vs. certificate-based PSTN configurations, and advanced troubleshooting using tools like Wireshark.
  • WEBEX Calling Monitoring and Troubleshooting for Government v1.0 (WEBEX-CALL-TSHOOT-GOV)
    • This comprehensive three-day, instructor-led, hands-on course focuses on deploying Premise-Based PSTN Gateways for Webex Calling in government contexts. Participants will explore network requirements, protocols, and ports needed for integrating Webex Calling Gov Cloud with Premise-Based PSTN Gateways. Using the Control Hub, attendees will configure Webex Calling Locations, Trunks, Route Groups, Dial Plans, and PSTN Gateways, with a focus on practical, hands-on learning. The course also covers Command Line Interface (CLI) configuration, registration-based vs. certificate-based PSTN configurations, and advanced troubleshooting using tools like Wireshark.