Crawford Technologies Solutions for the Public Sector

Document Accessibility Services provide expert solutions for making documents accessible to people who are blind, partially sighted, or cognitively disabled. Services include transcription, production, and distribution of braille, large print, audio, e-text, and accessible PDFs in multiple languages, all at a secure facility.

On demand, online Document Accessibility Training and Education for general and specific Accessibility topics. Courses range from Accessible Document Design to Website Accessibility, WCAG and PDF/UA standards.

Remediate by Crawford Technologies is a Windows-based tool for fast, easy PDF tagging to improve accessibility. It lets users tag read order, paragraphs, headings, lists, URLs, and tables. Remediate works as a standalone tool or a final step for documents pre-tagged with Crawford Technologies’ Publisher application.

Publisher automates PDF tagging to create accessible, compliant documents like marketing materials, letters, and manuals. Ideal for low-volume requests, it converts files to accessible PDF (WCAG/PDF/UA) or HTML5, reducing turnaround time by up to 90%. Runs standalone, with workflows, or via API for rapid, efficient accessibility.

Validator is a document scanning tool that checks accessibility levels on a per-document basis to ensure complete remediation. It supports large-scale automation via API, command line, and scripts, and offers a web-based GUI for manual validation of smaller batches.

This user-friendly, wizard-driven tool simplifies creating accessible Word documents and PDFs, requiring no advanced Word or accessibility skills. It significantly reduces time and effort, ensuring precise adherence to accessibility standards.

Transactional automates the tagging of transactional documents for accessibility, producing PDF/UA, WCAG PDF, HHS-compliant PDF, or Accessible HTML formats. With a GUI design tool, batch and interactive processing, and end-to-end workflow options, it supports high-volume output across diverse accessibility needs.

Designer offers an intuitive GUI for configuring accessible document outputs—PDF/UA, Accessible PDF (WCAG), HTML5, Braille, Large Print, E-Text, and Audio—without IT or programming support. It empowers users to design business rules, enhancing AccessibilityNow Transactional’s capabilities and efficiency.

Web-based workflow solution for tracking, managing, and delivering accessible documents. With a Dashboard for real-time visibility, automated reports, and integration for Customer Communication Management, it enhances quality, operational performance, and customer experience while lowering costs.

AccessibilityNow Gateway is a cloud-first solution that converts customer communications into accessible formats in real-time, integrating seamlessly with archives, ECMs, and watch folders. With on-demand processing, advanced accessibility, and preference management, it enhances customer satisfaction, streamlines operations, and reduces costs.

Transform technology delivers fast, high-fidelity processing that converts print streams into accessible formats—PDF/UA, WCAG PDF, HTML5, Braille, Large Print, E-Text, and Audio—without reprogramming.

Adds the ability to create  accessible PDF (PDF/UA and WCAG 2.0) or accessible HTML5 Output to Operations Express.

Makes the process of website document remediation quick and simple by doing all the work for you. It automatically finds any, and all, hosted documents, tests them for compliance and provides remediation options to fix those which are not accessible. The automated web crawler generates a detailed report with all the necessary information required to help you determine which files need attention.

DataPrep iServer is a high-availability solution for automating and managing data workflows across an enterprise. With queue-based data control, integration with FTP, SMTP, HTTP, and more, it automates tasks like routing, merging, and distribution. DataPrep optimizes print streams, integrates postal software, and ensures reliable, efficient workflows with comprehensive logging and notifications.

Operations Express is a powerful post-composition tool for re-engineering high-volume print streams, enabling streamlined workflows and eliminating upstream changes. It extracts data, generates barcodes, and creates index files, enhancing workflow efficiency and agility, and improving service capabilities and revenue potential.

PRO Designer is an intuitive GUI tool for configuring print and digital output processes in fully composed files. It enables fast setup, saving time and reducing costs by eliminating the need for extensive programming. With real-time output validation, it accelerates development and onboarding cycles.

Transpromo Express enhances customer communications by adding targeted marketing messages and graphics to unused spaces in bills, statements, and invoices. It integrates with common print streams, boosting marketing impact affordably without requiring application redesign or complex programming.

TurboFlow boosts high-volume print processing speed by up to 50%, enabling efficient file splitting, re-sequencing, and merging in one pass. Ideal for complex tasks like postal sorting and address cleansing, TurboFlow minimizes resources, optimizes print streams, and maximizes productivity, helping providers meet demanding SLAs with ease.

Creates FileNet compatible index files or creates specific output batch sizes for CD, DVDs, etc.

PRO Concatenator automates the consolidation of multiple print files into a single production-ready file, boosting workflow efficiency and cutting costs. With advanced merging, re-sequencing, and resource optimization, it’s ideal for high-volume print environments, meeting tight SLAs and reducing postal fees.

API add-on for PRO Conductor or third-party web-based workflow builder.

Includes command line and batch method invocation.

PRO Mail Tracker API enables comprehensive tracking of individual mail pieces using USPS Intelligent Mail® barcodes (IMB), covering outbound and inbound mail. It integrates with systems like ADF and reprint processes, providing visibility into each mail piece’s lifecycle for efficient management.

Add-on additional Mailer IDs to PRO Mail Tracker.

PRO Unique ID Manager API provides high-speed, cross-platform access to the PRO Document Tracking database for reserving and locking USPS-required unique IDs. Its thread-safe design supports simultaneous use across multi-user applications, ensuring fast, reliable performance for mail tracking.

PRO Conductor is an integration platform that automates and orchestrates every aspect of Customer Communications Management (CCM), enhancing quality and operational performance while reducing costs. With a visual interface and low-code toolkit, it provides real-time visibility and insights, optimizing workflows for a personalized customer experience across systems.

Manage your entire enterprise print facilities from this centralized dashboard. Once a job has processed and is ready for print, operators can simply drag and drop multiple print files into fully customizable print queues at any location. Automatically created job tickets, scanning of reprints, inventory control PRO Conductor Add-On

PRO Conductor Proof and Approve ensures outgoing mail accuracy and quality by allowing approvers to review and approve production jobs via a secure Personal URL (PURL). It detects errors like incorrect recipient info and missing pages, reducing costly reprints, improving efficiency, and enhancing customer satisfaction while maintaining an audit trail for compliance.

2-seat package for creating and managing custom workflows and activities within PRO Conductor. PRO Conductor Add-On.

Add additional location for print file feeds into PRO Conductor from secondary sites. Priced per location. Required only if data feeds go to multiple locations. PRO Conductor Add-On.

PRO Normalizer enables rapid optimization of print file streams into standardized formats while ensuring input and output match. It offers features like PDF Accelerator, which efficiently converts PDFs to optimized PDFs. This tool enhances print stream processing speed and precision across various formats like Xerox, AFP, and Postscript.

PRO Transforms provides fast and accurate print stream conversion, enabling organizations to swiftly convert existing print streams into various formats. Renowned for processing speed and output fidelity, it requires no document reprogramming, enhancing workflow efficiency and extending the value of legacy systems.

PRO Transforms Plus offers rapid and precise print stream conversion with enhanced features like indexing and splitting. Recognized for its high processing speed and output quality, this solution integrates seamlessly into existing workflows without requiring document redesign, boosting operational efficiency and extending legacy systems' value.

Replacement for Ricoh afp2pdf transform in IBM CMOD. Allows seamless drop-in, using the same code and naming conventions as the Ricoh product.

Lite Edition transform for single batch AFP to single batch PDF. JAVA-only solution with included JAVA APIs.

Convert MS Office formats (Word, Excel, PowerPoint) to PDF or PDF/A (choose one), image to PDF, apply PDF overlay/underlay, watermarks/stamping, merge documents, and scale documents.

Delivers performance enhancing, optimization capabilities for processing large PDF files.

Redaction Express automatically redacts sensitive information in transactional documents like bills and statements, ensuring data privacy and compliance. Designed for high-volume production, it integrates with CrawfordTech tools to streamline workflows, enhance security, and reduce compliance risks with efficient, rules-based automation.

PRO Dynamic Document Archive (DDA) Processing component is a high-performance archiving solution for transactional documents, processing print files to store them in compressed, encrypted, and indexed formats.

PRO Dynamic Document Archive (DDA) Retrieval component enables fast retrieval in various output formats (PDF, AFP, HTML, etc.), ensuring accurate, secure access for reprints, customer viewing, and alternate distribution.

Add-on to the PRO DDA. Specify either JAVA, .NET or C/C++.

PRO Quick Compare is a high-volume document QA tool that simplifies testing and remediation of customer documents, ensuring quality and accuracy. With visual comparisons, multiple modes, and automation, it accelerates QA cycles, reduces errors, and improves CX by identifying document changes early, meeting SLAs efficiently.

PRO Lockdown secures sensitive customer data with file and page-level encryption throughout document processing and storage. Ideal for communication providers, it ensures only authorized access, meeting PCI, HIPAA, GDPR, and CCPA standards. It integrates with print workflows, optimizing security in transport and storage.

PRO Lockdown Send secures sensitive customer data by compressing and encrypting print files for transmission. It integrates with print workflows, optimizing security in transport and storage.

Preference Manager streamlines customer communication by capturing, storing, and managing channel preferences (e.g., email, SMS, mobile, print). It integrates with existing systems via API, centralizing preferences to enhance customer satisfaction, operational performance, and compliance.

Additional Admin GUI to define companies, lines of business, documents, and channels. Maps channels to document types.

PRO Print Manager is a scalable output management solution for AFP/IPDS workflows, offering bi-directional control of IPDS printers to streamline document workflows. It supports centralized print queue management, automated error recovery, real-time transformation, and integrates with PRO Conductor for optimized productivity in high-volume print environments.

Optional Input Client: each sold separately AFP, PCL or Postscript. Pass-through only.

Supports any output to a printer. Required for each device. PDL type must be defined in the license agreement.

PRO Production Manager is an advanced automation solution that optimizes print workflows to boost productivity, enhance quality, and reduce costs. Its scalable and seamless integration supports various print streams, minimizing manual intervention and ensuring efficient, consistent output, ideal for modernizing high-volume print operations.

PRO Reprint Server is a flexible, automated solution for reprinting documents, integrating with ECM repositories to support real-time and batch processing. It streamlines reprint workflows, routes requests efficiently, and can convert formats to match print device requirements, enhancing productivity, cost-efficiency, and compliance.

PRO WorkFlow Connector is an automated, high-performance solution that transfers print-ready data streams and metadata across platforms using open ISO protocols. It ensures critical metadata, such as job details and print requirements, are preserved for accurate, automated workflow execution, optimizing efficiency and accuracy in production environments.

PRO Workflow Server is a lightweight print queue manager that automates print job management, routing files to dynamically assigned destinations like printers and FTP sites, with real-time email notifications. It supports data manipulation, application transformations, and print stream re-engineering, streamlining workflows and enhancing productivity.

SmartSetup is a no-code solution that leverages AI and machine learning to automate document indexing for onboarding and migration. It scans, indexes, and extracts data from various documents, boosting productivity, eliminating errors, and streamlining complex projects by reducing processing time from hours to minutes.

CCM Gateway is a comprehensive print stream conversion and document classification solution that integrates with Alfresco, Nuxeo, and SharePoint for modern, secure content management. It supports diverse print formats (AFP, PDF, PCL, etc.), enabling cloud migration, compliance, and mobile access while reducing costs and enhancing operational efficiency.

Enables print stream conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Includes CCM Gateway Studio and PRO Designer.

Enables print stream conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Includes PRO Transform PLUS from one input type to PDF. Supports Alfresco and Nuxeo platforms.

Enables print stream conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Includes PRO Transform PLUS from one input type to PDF. Supports SharePoint platforms.

Pro Archiver Processing provides print file conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Modernizes archiving systems. Includes PRO Transform PLUS and PRO DDA Processing Server.

PRO Archiver for OpenText Documentum enables universal print stream conversions, indexing, and document classification across formats like AFP, PDF, and PCL. It helps Documentum users modernize archiving.

Pro Archiver Info Archive provides print file conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Includes PRO Transform PLUS and PRO DDA Processing Server.

Print stream conversion, indexing, and document classification for AFP, Xerox, PDF, PostScript, and PCL. Modernizes archiving systems. Includes PRO Transform from one source format to PDF and DDA.

Print stream conversion, indexing, and document classification for formats like AFP, Xerox, PDF, PostScript, and PCL. Modernizes archiving systems. Includes connector to Documentum.

Print stream conversion, indexing, and document classification for formats like AFP, Xerox, PDF, PostScript, and PCL. Modernizes archiving systems. Includes connector to InfoArchive.

Includes PRO Archiver Studio and PRO Designer for PRO Transform PLUS.

Signed PDF allows organizations to automatically apply digital signatures to PDF documents, ensuring content integrity and authenticity. By utilizing industry-standard digital certificates, it enhances security, providing assurance to recipients that files originate from trusted sources reducing the risk of fraudulent claims.

Riptide® is a configurable content transformation and distribution engine that retrieves content from ECM and CSP repositories, converting it into optimal formats like PDF and HTML5 for delivery. It automates high-volume batch processing, personalizes output for customers, and ensures compliance while improving accessibility and mobility.

Add-on IBM Workplace / Workplace XT UI interface for Riptide.

Sunrise is a cloud-first solution that automates the conversion and delivery of critical documents across all channels. It handles high-volume requests seamlessly, ensures compliance and accessibility, and integrates easily with existing systems. With real-time processing and advanced features, it enhances customer communications and streamlines operations.

Limited use license for Riptide-produced output only. Enables "preview" of the output document before submission for distribution.