Reduce unconscious bias in your call centers.

Compass™ is an innovative application suite that merges leading technology with proven best practices to create powerful solutions. Compass can be customized to build the perfect solution package for your organization from a variety of applications and functions. Arming your teams with the right tools positions them for success and creates superior experiences for staff and customers alike. Edera developed the Compass platform and applications to help manage, inform, and advance services to some of the largest organizations in the world. Our products are hosted on leading cloud platforms including Salesforce, Amazon Web Services, and Adobe. This allows us to meet FedRAMP and HIPAA requirements while also fast-tracking through client-specific security reviews. Our technologies integrate with client-specific technologies to form a single comprehensive solution that meets public and private sector requirements, while delivering best-of-class functionality.