Charter Technology Solutions Solutions for the Public Sector

For Organizations without an internal IT Department.

• 24/7/365 Coverage by Phone, Email, and Live Chat
• Unlimited End-User Technology Support
• Proactive Network and Internet Infrastructure Monitoring and Support
• Proactive Server Infrastructure Monitoring and Support
• Windows and Mac Patch Management
• Windows and Mac Endpoint Security Protection (Anti-Virus)
• Technology Asset Management and Renewal Tracking
• Strategic IT Planning and Virtual CIO Management

For Organizations with an internal IT Department

• 24/7/365 Coverage by Phone, Email, and Live Chat
• Proactive Network and Internet Infrastructure Monitoring and Support
• Proactive Server Infrastructure Monitoring and Support
• Available Overflow End-User Technology Support
• Windows and Mac Patch Management
• Windows and Mac Endpoint Security Protection (Anti-Virus)
• Technology Asset Management and Renewal Tracking
• Strategic IT Planning and Virtual CIO Management

• Managed Detection and Response
• Advanced Email Phishing Protection
• Security Awareness Training
• Email Phishing Simulations
• Google and Microsoft 365 Cloud Backup

• Cybersecurity Audit / Risk Assessment Services
• Security Policy Development
• Third Party Vendor Risk Assessments
• Cybersecurity Audit / Risk Assessment Services