Change and Innovation Agency Solutions for the Public Sector

Current is a SaaS service delivery platform designed for health and human services agencies. It enables agencies to manage both on-site and virtual operations seamlessly by providing real-time visibility into workloads, monitoring system alerts, facilitating efficient work assignments, and generating comprehensive reports. This integrated approach ensures that agencies can effectively allocate resources and respond promptly to service demands.

Insights Engine is a real-time eligibility verification tool designed for human services programs. It aggregates and analyzes up-to-date data from multiple trusted sources to streamline eligibility decisions. By automating data collection and validation, it reduces manual casework, enhances accuracy, and accelerates access to benefits. The platform also provides continuous monitoring, alerting caseworkers to significant changes in clients' circumstances, thereby improving service delivery and increasing staff capacity.

The Child Care Exchange is a cutting-edge early childhood data management system that transforms the landscape of early childhood education. It connects families, childcare providers, caseworkers, and other stakeholders into a collaborative ecosystem through intuitive portals and streamlined processes. The Family Portal offers a seamless experience, promoting active participation in children's education, while the Provider Portal supports childcare providers as independent businesses, enhancing engagement and integration into the state's education system. CCX improves caseworker efficiency and data quality, consolidating all childcare activities into one integrated platform for better access and reporting.

Transform government operations with our consulting services. We redesign service delivery models and business processes, revamp training curriculums for greater impact, and manage large-scale change initiatives. Our expertise extends to co-managing operations, modernizing policy through comprehensive analysis, and focusing operational data into critical measures for leadership to drive continuous improvement.

Empower public servants as problem solvers and change agents through targeted training and workshops, including the Change Agents Academy and Radical Process Improvement. We publish thought leadership tailored for government leaders, featuring books like "We Don’t Make Widgets" and "Extreme Government Makeover" by our founder, Ken Miller, along with articles in leading public sector publications.