b+s Connects for Service Cloud Voice provides a seamless integration between Webex Contact Center and Salesforce, enabling the management of Webex voice interactions directly within the Salesforce Omni-Channel widget.
The Webex Platform transforms the world into your workspace by combining teamwork, customer and service user care, and proactive interaction orchestration in a single, cloud-based platform. It integrates with over 100 productivity and enterprise apps, offering tools that enhance focus, inclusivity, and productivity.
Webex
Contact Center combines the cloud’s scalability and quick time-to-market with
Cisco’s enterprise-level proficiency in security, collaboration, and CX,
offering a comprehensive solution for contact centers.
In a communication-saturated world, customers and service users want interactions with your organization as swift and effortless as reaching out to friends. With Webex Connect, deliver intelligent, personalized omnichannel interactions and digitally transform client relationships at scale.
