Brightfin Solutions for the Public Sector

Brightfin's service streamlines the processing of invoices related to technology expenses. It automates the loading of invoice data into the system, ensuring accuracy and efficiency in handling billing information. The integration with ServiceNow allows for seamless synchronization of invoice data, facilitating centralized management and financial visibility within ServiceNow's platform.

This service involves the efficient management of contracts associated with technology services and vendors. Brightfin's integration with ServiceNow enables the consolidation of contract data within ServiceNow's environment. This integration ensures that contract information is easily accessible, aiding in monitoring contract terms, renewals, and compliance directly from the ServiceNow platform.

Brightfin's inventory management service tracks and manages technology assets within an organization. The integration with ServiceNow allows for the synchronization of inventory data, providing a comprehensive view of assets and their status directly within the ServiceNow platform. This integration supports effective asset tracking, allocation, and utilization.

Brightfin's expense management service focuses on optimizing technology-related expenses. It integrates with ServiceNow to provide a centralized platform for tracking and managing expenses. This integration enables organizations to monitor and control expenses efficiently within the ServiceNow environment, aiding in cost allocation and analysis.

This service involves auditing, reconciling, and optimizing technology expenses and usage. Brightfin's integration with ServiceNow facilitates automated audit processes, reconciling discrepancies, identifying optimization opportunities, and ensuring compliance. This integration streamlines audit workflows and optimization efforts directly within ServiceNow, enhancing financial accuracy and efficiency.

Brightfin's service simplifies cost allocation by attributing technology expenses to specific departments or projects. Integrated with ServiceNow, this system automates chargebacks by linking expenses directly to the appropriate departments or users. This integration ensures accurate cost allocation, visible within ServiceNow for streamlined financial tracking.

This service handles technology-related requests efficiently. Integrated with ServiceNow, Brightfin's system facilitates a seamless order request process. Users can easily request new technology services or devices through ServiceNow's interface, triggering a streamlined workflow managed by Brightfin for prompt fulfillment and approval.

Brightfin's procurement service manages the acquisition of technology assets and services. Integrated with ServiceNow, this system initiates procurement requests directly from ServiceNow's environment. This integration streamlines the procurement process, allowing users to request and track orders within ServiceNow while Brightfin manages fulfillment and delivery.

Brightfin's logistics service oversees the movement and handling of technology assets, both during deployment (forward logistics) and when returning or decommissioning devices (reverse logistics). Integrated with ServiceNow, this system tracks asset movement, updates inventory statuses, and manages logistics processes, visible within ServiceNow for comprehensive asset tracking.

Brightfin's help desk support service provides assistance and troubleshooting for technology-related issues. Integrated with ServiceNow's help desk functionalities, this service offers seamless support within ServiceNow's environment. Users can log and track technology-related issues through ServiceNow, enabling Brightfin to provide efficient help desk support directly from the ServiceNow platform.

Brightfin's service for Unified Endpoint Management (UEM) administration provides centralized control and management of endpoint devices within an organization. Integrated with ServiceNow, this system synchronizes UEM data with ServiceNow's platform, allowing administrators to oversee and manage endpoint devices directly from ServiceNow. It enables streamlined administration, device monitoring, and policy enforcement through ServiceNow's interface.

Brightfin's admin portal offers a centralized hub for administrators to manage and oversee various aspects of technology expenses and services. Integrated with ServiceNow, this portal provides a unified view of administrative functions within ServiceNow's environment. Administrators can access and manage Brightfin's administrative tools seamlessly through ServiceNow, simplifying overall management and decision-making processes.

Brightfin's service includes dedicated portals for managers and end users to interact with technology services and assets. Integrated with ServiceNow, these portals offer a user-friendly interface directly within ServiceNow's environment. Managers can access reports, approve requests, and oversee expenses, while end users can request services, report issues, and access necessary resources—all conveniently accessible within ServiceNow's interface.