BotCopy Solutions for the Public Sector

The ultimate web and mobile app chat messenger for enterprise and public sector enables you to harness the vast power of Google Dialogflow CX and ES, providing a robust web and mobile chat solution. With features like rich content components, multi-lingual support (50+ languages), ADA compliance (WCAG 2.1), white-label customization, and low-code configuration, Botcopy Messenger offers customers a secure and highly customizable communication channel.

The Botcopy Messenger chat window knows what page it's on, can detect ref parameter values, and responds to clicks and events, creating a uniquely engaging experience.

Enhance customer satisfaction and revenue growth with Botcopy Live Chat. This solution combines automation-first web messaging with human-assist technology to streamline customer interactions.

Seamlessly transfer conversations between agents and departments without disrupting the customer service flow. Benefit from the clean and intuitive interface, allowing for easy training of the AI system and providing an optimal user experience.

Gain control over your Google Cloud Platform (GCP) integration with Botcopy Portal. Utilize our secure portal to connect your CCAI Dialogflow agents as Botcopy bots, allowing for centralized management and configuration.

Customize branding elements such as colors, styles, and behaviors to align with your organization's guidelines. The portal offers comprehensive features, including bot prompts, full-screen options, API integrations, user management, and analytics, empowering you to monitor and optimize your chatbot deployment.

Extend the capabilities of your bot with Botcopy API. Seamlessly integrate your bot with third-party APIs, enabling many possibilities. Pause requests to Dialogflow, connect your bot with your preferred live chat or ticketing system, and seamlessly resume conversations with external systems. This flexibility allows for efficient data exchange and integration with existing workflows.

By leveraging Botcopy's suite of products, enterprises, and public sector organizations can enhance their communication channels, improve customer engagement, and optimize service delivery. These products provide the necessary tools and functionalities to enable secure, multi-lingual, and ADA-compliant communication, empowering organizations to deliver exceptional experiences to their customers and constituents.