Blackthorn.io Solutions for the Public Sector

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  • Event More. Manage Less.
  • Blackthorn Events is the stakeholder engagement app specifically built with Salesforce users in mind. Get real-time event data in your Salesforce CRM, empower your team to automate manual tasks, and put the focus back on your constituents.

 

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  • Your money, your accounts, all in Salesforce.
  • Centralize and modernize your online, subscription, or mobile payment process. Whether one-time or recurring, our app streamlines every step of the payment process while giving your team access to critical financial data.

 

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  • ​​​​​​​Get your message across.
  • Automate your communication flows and build deeper relationships with your audience. Blackthorn delivers Salesforce text messaging so you can easily send, receive, and track text message communication directly in Salesforce.

 

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  • ​​​​​​​Secure your customer data.
  • Blackthorn Compliance helps achieve Salesforce data privacy by securing sensitive data, proactively addressing vulnerabilities, and reducing human error for genuine PCI compliance.

 

Training

We can understand that learning a new tool might be a bit intimidating, but we are here to make it a little easier for you. We have laid out what you should learn, in specific order, access to the specific content and more. If you wear many hats at your organization (we do too!), we know that this isn’t your only focus and you need something that is quick and easy. If you find yourself thinking certain parts aren’t super easy - we have provided ways for you to quickly get a hold of us so that you aren’t blocked for too long. The Onboarding and Enablement team has onboarded over 400 customers. If you are curious on how to enhance a process, solve a use case, receive examples from other customers, just ask. We are always happy to help and advise. We want to make you better and save you time.

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