We Eliminate IT Friction So You Can Focus on Your Mission.
In government and public sector organizations, every second counts. IT issues shouldn't slow down the critical work you do to serve the public. 1E is the Autonomous Digital Employee Experience (DEX) platform, built to support your End-User Computing and Service Desk teams by anticipating and resolving IT issues before they impact mission-critical tasks. We help you streamline operations, increase compliance, and enhance your team's digital experience—so your workforce can stay focused on what matters most: serving citizens.
How Government Agencies Use 1E to improve Digital Employee Experience:
- Leverage Self-Healing Capabilities to eliminate recurring IT issues and reduce downtime, enabling teams to stay mission-focused.
- Proactively Remediate Problems before they affect performance, keeping employees productive and minimizing disruptions.
- Reclaim Unused Software Licenses to save taxpayer dollars, ensuring your agency's resources are used efficiently.
- Receive Estate-Wide Alerts for outages or security threats, giving you the real-time visibility needed to act quickly and decisively.
- Integrate 1E Data Across Your Existing Tools, including ITSM, SIEM, and reporting systems, to maintain visibility and control over your entire IT environment.
- Enhance the End-User Experience by reducing boot times, improving Mean Time to Resolution (MTTR), and ensuring every team member has the right tools to work effectively.
Trusted by Government Agencies Across the Nation
From federal departments to state and local governments, 1E helps agencies drive efficiency, improve compliance, and deliver a superior digital experience to their teams—all while reducing operational costs. Let 1E help you meet your IT and mission goals with powerful, proactive solutions designed specifically for public sector challenges.
