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ServiceNow FITARA

The Carahsoft ServiceNow Category Management Offering provides a streamlined avenue for agencies to acquire ServiceNow Software as a Service solutions. Each ServiceNow Category Management Offering is based on the ServiceNow Platform, a solution that enables agencies to deploy an enterprise-wide service model on a single platform with one user interface, one code base, and one data model. Such consolidation can make business and agency infrastructures more efficient, agile, responsive, reliable, and economical to operate. The ServiceNow Platform also provides over 30 base features to collaborate (e.g. knowledge, chat), manage resources (e.g. service catalog, configuration management database), design (e.g. forms designer, graphical workflows), and communicate and integrate (e.g. API, native mobile app). ServiceNow also provides experienced implementation leadership, expertise, services, training, and certification for ServiceNow customers.

The ServiceNow Category Management Offering supports a number of government initiatives and objectives, including:

  • Federal Information Technology Acquisition Reform Act (FITARA),
  • Making Electronic Government Accountable By Yielding Tangible Efficiencies Act (MEGABYTE Act of 2016)
  • OMB M-16-12 requirements for Software Management (inventory, track and maintain, analyze usage)
  • OMB M-15-14 PortfolioStat areas of driving value in Federal IT investments, delivering world-class digital services, and protecting Federal IT assets and information

The solutions and capabilities outlined within the Carahsoft ServiceNow Category Management Offering will allow the Federal Government to realize:

  • Savings – Provide savings to federal departments and agencies.
  • Security – Reduce the burden of security and IT compliance.
  • Efficiency – Improve the efficiency of operations and service delivery.
  • Transparency – Achieve unparalleled visibility into all projects, operations and services.
  • Service – Deliver excellent customer service.

Additional information can be found here:

FAQ

  • What is Category Management?

    Category management is an approach the Federal Government is applying to buy smarter and more like a single enterprise. Category management enables the government to eliminate redundancies, increase efficiency, and deliver more value and savings from the government’s acquisition programs. Additional information on Category Management can be found on GSA’s website here.

  • What is FITARA?

    The Federal Information Technology Acquisition Reform Act (FITARA) was passed by Congress in December 2014. This law represents the first major overhaul of Federal Information Technology in almost 20 years. OMB has published guidance to agencies to ensure that the law is applied. Additional information regarding FITARA can be found here.