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MuniPaaS Ec.D: Empowering Economic Growth with MuniPaaS Economic Development CRM Solution

A Connected City is a Thriving City!

Introducing MuniPaaS Ec.D., a pre-built, pre-configured CRM system tailored for Economic Development and Investment Attraction departments. Built on the Salesforce platform and implemented with our proven methodologies, this solution drives efficiency and impact in every interaction. From tracking relationships and managing projects to streamlining grants and incentives, MuniPaaS Ec.D. is your ultimate tool for fostering municipal growth.

How MuniPaaS Ec.D. Delivers for Your City:

Contact Relationships

  • Salesforce CRM Capabilities enable you to create and maintain detailed connections between individuals and businesses.
  • Track relationships among key stakeholders such as management teams, board members, and business owners.
  • Build influence maps to ensure you’re engaging the right people at the right time.

Sponsorship and Advertising

  • Utilize Salesforce Opportunity and Revenue Management to supercharge existing businesses.
  • Offer naming rights for city buildings, advertising opportunities, and event sponsorships while tracking revenue streams and agreements seamlessly.

BR&E Survey & Analytics

  • Create and distribute Business Retention & Expansion (BR&E) surveys using Salesforce Survey Cloud and portals.
  • Gain actionable insights through Salesforce Analytics Studio, monitoring trends, response rates, and municipality health in real-time.

Small Business Support & Consultations

  • Connect with small businesses using Salesforce Community Portals to offer tailored assistance.
  • Streamline permit and license applications and foster trade opportunities for small businesses.

Grants Management Tools

  • Deliver intuitive, self-service tools powered by Salesforce Knowledge Articles and Einstein Bots.
  • Allow businesses to search for available grants, apply online, and track applications.
  • Collaborate internally, manage approval processes, and maintain a ledger of funding sources all within Salesforce.

Project Management Tools

  • Track and manage all economic development projects in Salesforce Work Management Tool, from real estate purchases and bids to investment tracking.
  • Monitor project impact with measurable metrics like tax revenue, job creation, and socio-economic benefits.

Business Directory Management

  • Leverage Salesforce unified platform to create and maintain detailed business profiles.
  • Include critical data such as job impact, tax contributions, NAICS codes, and addresses.
  • Provide up-to-date referrals and information to divisions like Building, 311, and Planning.

Incentive Management Tools

  • Track and manage incentives using Salesforce Action Plans and Alerts.
  • Automate compliance tracking, schedule ERP disbursements, and use AI-powered reporting for optimal incentive recommendations.

Why Choose Us?

MuniPaaS Ec.D. combines the unmatched capabilities of Salesforce with our proven expertise in public sector CRM implementation. Let us help you build a connected, thriving city by delivering a platform that empowers your Economic Development team to drive results and make a lasting impact. Start your transformation today!