Looking to scale your contact centre?  Want to decrease the number of dropped calls? Need to respond more quickly to ever changing economic, public health, and political winds that require your agents to pivot on the spot?  If so, give watch the 45 minutes on-demand to hear and see how Salesforce and ...

Attendees heard from their peers as they shared best practices and lessons learned from their digital transformation journey with Salesforce. Our event's agenda is

AWS subject-matter experts discussed AWS solutions and how they can help you achieve digital transformation without disruption. View the on-demand recording and learn how the sophisticated, yet simple, AWS approach can help your agency thrive!

Salesforce’s no-code process automation, data entry, and analytic tools enable rapid development of purpose-built applications across the spectrum of Military and Civilian Human Capital Management processes.During this webinar, attendees explored recruiting and onboarding ...

Built on Salesforce, Litify helps legal departments manage and organize their services, reduce risk with their processes, and break down organizational silos. During this webinar, attendees learned the nexus between Salesforce and Litify and watched an educational Litify Legal Management demo.

Attendees watched a deep dive into the Salesforce platform and learned more about:  Digital citizen engagement and marketing User friendly application intake and eligibility determination All backend workflows and processes, internal team collaboration, applicant communication and ...

Salesforce brought together the best and brightest of the Alberta public sector to learn more about uniting cutomers in the digital age. The Salesforce Customer 360 for Public Sector is an integrated platform for public services - enabling relationship management, case management, collaboration, integration, analytics, ...

As public utility, your job is to supply communities with essentials they need for their day-to-day lives while maintaining the vastly important foundation of public service. How do you currently reach out to your constituents and more importantly ...

Attendees, heard from the Salesforce and Deloitte team's discuss Workforce Development agencies need secure, flexible case management technology to meet the ever-changing needs of job seekers and the programs available to them. 

Whether you are looking at how to improve projects, reduce spending or increase headcount, CRMA can help you track the health of your agency & easily take action on areas for improvement. During the webinar, attendees learned how CRMA allows them to: Infuse intelligence ...