Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
To meet the quickly evolving needs around constituent service delivery -- without the cost of enterprise service desk solutions -- many organizations are embracing IT service management (ITSM) tools that improve public service while saving money. Agencies can build service hubs that use automation and easy-to-use interfaces that reduce stress on staff. This yields faster, more reliable answers to citizens' questions and requests, building trust while reducing complaints.
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