Government Events and Resources

Are you ready to explore the latest innovations in government services? Don’t miss Qualtrics’ XM Day in Reno on April 11th, 2025, at Washoe County Human Services Agency! Join us for expert-led discussions and networking with state and local ...

Attendees joined us at the Qualtrics X4 Summit in Salt Lake City, Utah, from March 18th to 20th, 2025! It was an incredible event with over 7,000 professionals coming together to explore the future of customer experience. Attendees had the chance to ...

AWS, Qualtrics, and Carahsoft hosted a healthcare webinar on March 13, 2025. This webinar was designed for healthcare providers, program managers, and organizational leaders interested in integrating empathy and data-driven insights into their operational framework.   Attendees of this ...

This webinar covered:  Areas where government is meeting customer expectations and opportunities for improving the customer experience. Key factors that drive customer satisfaction and trust (hint: not all experiences are created equal). Actionable steps public leaders ...

This event presents federal leaders with a unique opportunity to dive into innovative strategies and techniques for adapting to the evolving technological landscape of Customer and Employee Experience within Federal agencies.  Topics covered in this session include: An ...

On July 30, 2024, attendees gathered for an interactive webinar focused on turning valuable student data into meaningful action. Throughout the session, participants acquired a deeper understanding of how they can best optimize authentic student feedback to create a more enriching and supportive educational ...

On Wednesday, July 24, attendees joined our webinar with Qualtrics!   Many schools conduct student surveys, but gathering feedback is just the first step. The challenge lies in consolidating all that data into one system to identify patterns and focus on key issues. Building an exceptional ...

Schools and students often have different views on "success." Academic leaders focus on graduation rates and rankings, while students consider course quality, campus culture, and the social scene. This perception gap hinders institutions from meeting evolving student expectations. Savvy schools are ...

Thank you for your interest in our Government Customer Experience & Engagement Summit!   The event brought together Federal, State, and Local government CX leaders and industry experts who discussed digital transformation initiatives and best practices that can shape and ...

On May 24th, Qualtrics hosted a webinar discussing the hiring and workforce experiences of recent applicants to government jobs. Attendees heard a panel discussion from various experts as they analyze current hiring practices and share tactical steps to improve the overall candidate ...