Government Events and Resources

Explore the role of AI in transforming the public sector. This report covers key trends, challenges, and opportunities in adopting AI to improve government services and operational efficiency while highlighting how AI technologies are helping government agencies enhance citizen outcomes and drive in...

Explore the future of smart cities with ServiceNow AI. This report delves into how AI is revolutionizing urban infrastructure, services, and operations across the Americas. Gain insights into the opportunities, challenges, and innovations shaping the next generation of AI-driven cities.

Explore the potential of AI in transforming urban living with ServiceNow. This report highlights how AI is reshaping city infrastructure, services, and operations to create smarter, more efficient environments. Discover the opportunities, challenges, and innovations driving the evolution of AI-power...

Best Practice Engine (BPE), by Bravium, built on ServiceNow, automates code
inspections to identify deficiencies and allow for the highest quality
ServiceNow performance.

A recent study by ServiceNow delved into how IT leaders are leveraging AI to fuel business transformation today and drive innovation for the future. As ServiceNow's Chief Digital Information Officer, I find the results truly inspiring—they highlight the increasing importance of IT as a str...

Emerging technologies are transforming workforces across all industries, creating a high demand for AI skills that are already in short supply. While this presents a challenge for organizations, it also opens up significant opportunities.

I’m excited to share that ServiceNow has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms1 for the fifth year in a row. We see this recognition as a testament to our ongoing dedication to providing organizations with the low-code ...

I’m thrilled to announce that ServiceNow has been named a Leader in the Forrester Wave™: Task-Centric Automation Software, Q4 2024. We believe this recognition affirms our vision, strategy, and execution. For us, task automation software represents a natural progression from robotic p...

I’m thrilled to announce that ServiceNow has signed an agreement to acquire Mission Secure, a Charlottesville, Virginia-based company focused on providing asset discovery for operational technology (OT) devices. This will help customers gain visibility and context into their OT environments an...

Both the public and private sectors face challenges in optimizing operations, boosting productivity, and delivering exceptional customer experiences. At ServiceNow, we recognize that every organization needs a personalized approach to digital transformation—one that balances innovation, change...