This series focused on how to move your organization from slow and rigid to fast and flexible by transforming your workflows through the power of ServiceNow. We reviewed processes that could be currently blocking your organization and help provide intelligence across the service lifecycle - at the speed of digital business.  

This session specifically went over how attendees could improve their ITSM agent experience and manage their IT fulfillment volume more efficiently using Workspace. The easy-to-navigate, multi-tab interface that enables users to efficiently oversee and resolve multiple incidents, problems, and change requests. Allowing users to make better decisions with visibility into service performance in real-time.