Government agencies have been under increasing pressure to modernize IT services while maintaining efficiency and responsiveness. With rising demands and limited resources, outdated systems have only exacerbate issues like slow delivery and frustration for employees and citizens.

Atlassian and ANB Technology hosted a live demo of Jira Service Management (JSM), an ITSM/ESM tool designed to simplify and accelerate service delivery.

Our industry experts covered:

• How agencies improved self-service with Jira Service Management
• Success stories from government agencies that implemented JSM
• Best practices for automating workflows and scaling IT service operations