Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Improving Government CX Services to Build Trust Amongst Customers
Hosted By: Carahsoft
In today's digital landscape, customer experience (CX) stands as the cornerstone for fostering trust in government services. Drawing from private sector practices, the Public Sector is embracing a paradigm shift towards unified, customer-centric approaches. High Impact Service Providers (HISPs), designated Federal agencies, are spearheading this transformation by prioritizing seamless, all-encompassing CX strategies. By aligning services with public needs and priorities, governments aim to rebuild trust and portray a unified front to citizens. To delve deeper into this evolving landscape and understand the intricacies of enhancing government CX, read the full blog post.
Read the blog! Gain deeper insights into improving government CX services and building trust amongst customers by reading the full blog post.
Resources
How to Better Manage Talent Recruitment and Retention with Salesforce
Discover how federal agencies can tackle workforce challenges by attracting top talent, streamlining recruitment, and leveraging technology for career development. Learn strategies to create flexible, employee-focused environments and measure success with actionable metrics.
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