Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

Webcast

A Tale of Two Cities: 311 Edition


Event Date: March 11, 2021
Hosted By: Salesforce, Catalyst & Carahsoft

Salesforce customers, Chicago and Toronto, have built their 311 system to deliver the best customer service possible, but their approach with Salesforce is different.

Attendees of the webinar joined on March 11th - also known as 3/11 Day - and sat with leadership from Chicago and Toronto, as well as Catalyst Consulting Group, the partner who has implemented the Salesforce 311 solution for both cities.

Attendees of the webinar heard lessons uncovered from using Salesforce to deliver 311 services in different ways, including unique approaches to:

  • work order management
  • integration methodologies
  • constituent-facing applications

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Resources


Transform Government Service Delivery with Adobe Sign
Whitepaper

Transform Government Service Delivery with Adobe Sign

Adobe Sign helps you digitize entire signing processes, from document creation, collaboration, and execution to archiving and management-speeding signature workflows and reducing costs. With Adobe Sign, you can reduce signing and approval processes from days to minutes, improve efficiency, and let people sign with ESIGN Act-compliant e-signatures anywhere, on any device.


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