This webinar showed attendees how to leverage Salesforce to create a dynamic Tribal Citizen Portal, designed to enhance community engagement and streamline services for tribal members. In today’s digital era, tribal governments face unique challenges in managing relationships with citizens, delivering essential services, and preserving cultural heritage. This webinar explored how a Salesforce-based portal can address these challenges by providing a centralized, user-friendly platform tailored to tribal needs.
Attendees gained insight on how to:
- Provide better services to citizens through a consistent, transparent, and streamlined program application and delivery process.
- Enable a cross-departmental view of a citizen and their interactions with the tribe, providing opportunities to engage in additional services they may be eligible for.
- Improve employee access to tribal member information.