Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

Archived Events

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Salesforce Webcast

Event Date: December 07, 2022
Hosted By: Salesforce & Carahsoft
Attendees, heard from the Salesforce and Deloitte team's discuss Workforce Development agencies need secure, flexible case management technology to meet the ever-changing needs of job seekers and the programs available to them. 
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Salesforce Webcast

Event Date: December 06, 2022
Hosted By: Salesforce & Carahsoft
Whether you are looking at how to improve projects, reduce spending or increase headcount, CRMA can help you track the health of your agency & easily take action on areas for improvement. During the webinar, attendees learned how CRMA allows them to: Infuse intelligence ...
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Multi-Vendor Webcast

Event Date: October 26, 2022
Hosted By: Salesforce, MuleSoft, Coastal Cloud & Carahsoft
Given the backdrop of COVID, and recent economic stress and uncertainty, many children and families are experiencing significant pressure. The current legacy structures and systems used by government agencies and nonprofits are strained, and these organizations are searching for new streamlined case management solutions to ...
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Salesforce Event

Event Date: October 24, 2022
Hosted By: Salesforce & Carahsoft
Location: Reston, VA
On October 24th, Salesforce hosted a day-long workshop at the Carahsoft office to educate and enable partners about public sector solutions. The beginning of the session focused on public sector solutions and great use cases. Further, attendees took a technical deep dive into OmniStudio, as well as a ...
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Salesforce Webcast

Event Date: October 20, 2022
Hosted By: Salesforce & Carahsoft
Supplier account managers need an efficient process to facilitate inventory management and supplier scoring. Salesforce's Supplier Relationship Management application allows for simple reordering of parts, scoring of partner suppliers, and other essential functions all with no-code & low-code tool ...
Multi-Vendor Webcast

Event Date: October 19, 2022
Hosted By: Okta, Salesforce & Carahsoft
Evolving your defense agency’s digital engagement may seem overwhelming, but with the help of a secure and powerful platform solution, it doesn’t have to be. 
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Salesforce Webcast

Event Date: October 04, 2022
Hosted By: Salesforce & Carahsoft
Leveraging the Salesforce platform, Government and Legislative Affairs teams gain a single source of truth for understanding stakeholder engagement and legislative bill tracking.Download this on-demand recording to learn how your legislative affairs team can: Track ...
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Salesforce Webcast

Event Date: September 08, 2022
Hosted By: Salesforce, Coastal Cloud & Carahsoft
Given the backdrop of COVID, and recent economic stress and uncertainty, many children and families are experiencing significant pressure. The current legacy structures and systems used by government agencies and nonprofits are strained, and these organizations are searching for new streamlined case management solutions to ...
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Salesforce Webcast

Event Date: August 30, 2022
Hosted By: Salesforce & Carahsoft
Is your organization looking for a modern procurement portal that centralizes public and private procurement and contracting opportunities? Learn how the City of Los Angeles supplemented their legacy ERP system with Salesforce in order to deliver their Regional Alliance Marketplace for Procurement ...
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Salesforce Event

Event Date: August 24, 2022
Hosted By: Salesforce & Carahsoft
Location: Tallahassee, FL
On August 24th, we discussed the following topics: Marketing Cloud and leveraging the full Salesforce platform capabilities across professional servicesMuleSoft implementationCenters of Excellence and Best PracticesGrants ManagementWe heard ...

Resources


Customer Experience Beyond Memos: A How-To Guide
Guide

Customer Experience Beyond Memos: A How-To Guide

The recent release of the President’s Management Agenda, coupled with the president’s racial equity executive order and anticipated customer experience EO have put the spotlight on customer experience in a fresh, urgent, and elevated way. Core to the administration is how agencies foster equitable experiences both within their workforces and for the public.


This guide will serve as a journey map that lays out:

  • What is fueling a renewed focus on CX in government
  • What is new under the current administration
  • How agencies are laying the groundwork for a new era of CX in the public sector
  • How Adobe is making equitable digital experiences a reality

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