Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
As a result of the COVID-19 pandemic shifting more operations online, people have increasingly turned to utilizing digital methods to access government services, and this trend has continued post-pandemic. The General Services Administration reported 5.6 billion visits to Federal Government websites within a 90-day period in 2022.
While the use of digital government services has increased, user experiences still need improvement. A 2024 study showed that 74% of users felt frustrated with their online experience, and only about half believed government websites were more trustworthy than other public information sources.
Join us for a complimentary webinar on how Adobe Experience Manager (AEM) Sites can help your agency provide equitable, accessible, user-friendly, and customer-focused online experiences.
Specifically, attendees will discover how to:
There’s never been a more opportune time to work in the public sector. Not only do you have a chance to transform the way government engages with people, but results are happening faster than ever before. In an industry that’s been bogged down for so long by slow processes and legacy systems, the possibility to make an immediate impact is exhilarating. The most promising opportunity comes down to modernizing the government experience. A recent survey conducted by Adobe and Deloitte Digital revealed that people everywhere have an unshakeable appetite for timely and easy-to-access digital experiences. In short, now is the time for government to reimagine service delivery—and elevate the customer experience. Access this resource to learn more!
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