Business processes throughout the federal government are complex, so an agency's ability to easily identify workflow bottlenecks and implement meaningful process improvements is critical to achieving agency mission. Imagine a one-click experience to identify bottlenecks in a workflow, and a second click to generate recommendations for process improvement. We call this Process Mining, and delivered across your HR teams, can truly unlock digital transformation.

During this session, attendees learned where ServiceNow Process Mining for HR fits in their digital transformation strategy and how they can start visualizing and seeing the reality of their business processes in minutes.