Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Building Trust in Government by Assuring a Flawless Constituent Experience
Hosted By: Cyara & Carahsoft
Delivering a great customer experience is key to building trust with constituents. But the systems you use to deliver that great CX is growing more complex every day, driven by ever-changing constituent expectations.
At our webinar, Building Trust in Government by Assuring a Flawless Constituent Experienceb attendees participated in an insightful, interactive webinar to learn how to better assure high-quality CX.
Topics included how to:
- Accelerate your migration of contact center technology to the cloud, and assure that technology works flawlessly
- Improve the quality of digital and voice self-service, including chatbots and conversational AI, to ensure that constituents questions are answered
Fill out the form below to view this archived event.
Resources
Customer Success Story State Agency Overcomes Cost Allocation and Account Management Challenges with Carahsoft and Amazon Web Services
This document highlights how Agency X overcame AWS account management and chargeback challenges with Carahsoft and AWS. By consolidating accounts and implementing a custom solution for accurate billing reports, Agency X saved time, improved resource utilization, and reclaimed lost revenue. This partnership showcases the effectiveness of Carahsoft and AWS in addressing complex government IT needs.
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