Each department and agency exists to deliver some kind of service to a constituency – whether that be citizens, other agencies, foreign governments, or mission-partners. ServiceNow is supporting the Federal Government by applying our digital workflows which address questions such as “what are you providing to whom" and “how is it requested and tracked to resolution”.
Attendee’s joined us for this unique event where two ServiceNow partners showcase two mission focused scenarios and demonstrate how to leverage the NowPlatform in support of mission-partners and customers.
Demonstrated Use Case Scenarios:
1. Servicing the Constituency: Delivering frictionless experiences to Citizens
- Accenture: Modernizing FOIA Workflows
- Guest Speaker: Will Coffey
2. Case Automation: Tasking Across the Federal Enterprise & Organizational Boundaries
- NewRocket: Learn how U.S. Army can use a customer centric system of action to handle real property management across Army enterprise
- Guest Speaker: Matt Lindenbaum