Jetdocs Solutions for the Public Sector

Connected Solution with Microsoft Teams.

Explore the Solutions below.

  • Jetdocs Tab & Bot for Microsoft Teams

    Transform your organization's efficiency with Jetdocs and Microsoft Teams. Jetdocs seamlessly integrates as a tab and bot within Microsoft Teams, bringing powerful, streamlined ticketing and internal request resolution directly into your daily communication platform. This integration enables government agencies and public sector entities to manage requests and resolve issues efficiently, promoting a collaborative and responsive work environment.

  • Effortless Integration

    Easily add Jetdocs to your Microsoft Teams environment with minimal setup, allowing your team to start managing tickets, requests and approvals without leaving the Teams interface. This integration fosters a unified workspace, reducing the need to switch between multiple tools and interfaces, thereby increasing productivity and focus.

  • Smart Ticketing System

    Leverage the Jetdocs smart ticketing system integrated within Teams to create, assign, track, and resolve internal requests swiftly. Whether it's IT support, Operations, HR or Procurement, Jetdocs organizes and automates the flow of information, ensuring that no request goes unanswered.

  • Real-Time Collaboration

    With Jetdocs in Microsoft Teams, collaboration is immediate and straightforward. Team members can view, discuss, and resolve issues directly through the Teams interface. This real-time collaboration accelerates decision-making processes and enhances transparency across departments. The Jetdocs Activity Log ensures every action is tracked and fosters accountability across your organization.

  • Customizable Workflows

    Adapt Jetdocs to fit your organization's unique needs with customizable workflows. Set specific rules, assign roles, and automate processes to streamline how your team handles requests. This tailored approach ensures that the workflow is optimized for efficiency and effectiveness in your specific public sector context.

  • Jetdocs API

    Need to leverage Jetdocs data inside your data warehouse or business intelligence tool? Seamlessly connect Jetdocs data via our API.

  • Enhanced Security and Compliance

    Jetdocs is SOC2 compliant. Security is paramount in the public sector. Jetdocs ensures that your data remains secure and compliant with industry standards, providing peace of mind while handling sensitive information within Microsoft Teams.

  • Benefits of Using Jetdocs in Microsoft Teams
    • Centralized Ticket Management: Keep all tickets, requests and issues centrally located within Teams, making them easily accessible to the entire team.
    • Improved Response Times: With streamlined processes and integrated collaboration features, response times to internal requests are significantly reduced.
    • Increased Productivity: Minimize application switching and reduce administrative overhead, allowing your team to focus more on core activities and less on process management.
    • Scalable Solution: Jetdocs scales with your organization, capable of handling an increasing number of requests and processes.
    • Data-Driven Insights: Generate reports and analyze trends from within Jetdocs to make informed decisions about organizational processes and performance

Contact Us:
For more information on how Jetdocs can transform your public sector operations with Microsoft Teams, visit our solution page on Carahsoft or reach out directly to our dedicated support team at jetdocs@carahsoft.com.