HISP Deep Dive: Elevating Federal Digital Services

The federal government’s high-impact service providers (HISPs) are reinventing the standard of government service delivery. In this eBook, we share insights from our yearlong HISP series featuring federal leaders and technology experts to explore the groundbreaking work of HISPs throughout 2024.

Get an exclusive look at how:

• OMB is leading the charge for a digital-first public experience
• GSA is providing a user-friendly and trustworthy “digital front door” to government services
• TSA is leveraging passenger surveys to improve the security screening process
•  USDA has established a department-wide CX strategy to foster collaboration across its many agencies and services
•  VA is using trust scores as a “north star” to improve its CX and service delivery

Experts:

• Angy Peterson , Vice President, Experience Group and Strategic Accounts, Granicus  
• Brian Chidester , Head of Industry Strategy for Public Sector , Adobe
• Kurt Sauer , Group Vice President and Chief Information Security Officer , DocuSign
• LaRel Rogers , Senior Product Marketing Manager for Federal , Okta
• Matt Mandrgoc , Head of U.S. Public Sector , Zoom
• Nancy Newell, Head of Strategic Alliances and Marketing Experiences for Public Sector, Adobe 

Download the eBook to explore how your agency can improve and sustain security in your software supply chain.