State and local government teams are under pressure to do more with less. They’re facing rising demands for digital services, growing cybersecurity threats, and shrinking budgets—but outdated systems slow them down. Siloed tools, manual processes, and limited visibility make it harder to serve communities efficiently.
So how can government teams move faster, work smarter, and improve service delivery?
From silos to seamless collaboration
Many government agencies rely on a patchwork of disconnected tools, legacy systems, and manual workflows to manage critical operations. While these systems may have worked in the past, a lack of modernization and cohesive results leads to wasted time, security risks, and high costs.
Agencies need more than just tools—they need a modern, connected way to work. By modernizing workflows and adopting agile, automated processes, they can:
- Deliver services faster with fewer bottlenecks
- Boost collaboration across IT, operations, and mission teams
- Improve transparency with real-time project tracking
- Make smarter decisions with AI-powered insights
How agencies are driving change
Government agencies are moving away from outdated, disconnected systems and adopting modern, integrated workflows to improve efficiency and service delivery. By leveraging automation, cloud-based collaboration, and agile project management, they’re breaking down silos, delivering better citizen services, and increasing productivity.
- The California Department of Health Care Services saved $2.2M on one project alone using Atlassian and improved delivery time by 66% with Cloud Enterprise. Read more about how they saved millions.
- The State of Utah upgraded to Jira Software and Confluence Cloud, seeing more than 90% faster change reviews after cloud migration and completed migration 2.5 years ahead of schedule. Read more about their cost and time savings.
State and local agencies can apply these same principles to streamline processes, cut costs, and improve citizen services.
Start small, scale fast
Transforming government workflows doesn’t have to be overwhelming. Agencies can start with small, strategic changes that drive immediate impact and scale over time.
- Identify bottlenecks. Where are delays slowing things down?
- Automate repetitive tasks. Free teams for high-impact work.
- Connect teams. Break down silos with transparent workflows.
Government agencies don’t need more tools—they need a smarter, integrated approach to getting work done.
Connecting cloud solutions across an agency with Atlassian’s System of Work
Government teams—from California’s Department of Health Care Services to the State of Utah—are accelerating modernization by adopting multiple Atlassian cloud products across their agencies. These solutions aren’t just integrated—they’re connected in a way that creates a shared foundation for how work gets done. That foundation is Atlassian’s System of Work.
Built on the Atlassian Cloud, this System of Work connects tools, teams, and data to provide a unified context across programs and mission goals. It enables agencies to plan, track, and scale work more effectively, creating the clarity and collaboration needed to deliver better outcomes, faster.
Here’s how the Atlassian Cloud System of Work helps agencies work smarter—together:
- Align work to goals. Ensuring every task and project is directly connected to strategic objectives enhances visibility and accountability across teams.
- Plan and track work collaboratively. Utilizing tools like Jira enables teams to plan, track, and manage work collectively, fostering transparency and coordination.
- Harness collective knowledge. Platforms like Confluence facilitate the sharing and organization of information, breaking down silos and promoting informed decision-making.
By adopting Atlassian’s System of Work, agencies can transition from fragmented processes to integrated workflows. With more clarity and collaboration, teams can move faster, collaborate better, and deliver exceptional services.
Ready to cut through the complexity? Learn more about Atlassian’s cloud solutions and join our April 15th webinar: Smarter Government, Faster Results: How AI & Cloud Are Transforming Citizen Services.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including Atlassian, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.
