eGain Resources

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SafeAI Sandbox Program

RESOURCES

SafeAI Sandbox Program

The Inner Circle Guide to Agent Engagement & Empowerment

EBOOK

The Inner Circle Guide to Agent Engagement & Empowerment

eGain Achieves FedRAMP Authorization with IRS Sponsorship

RESOURCES

eGain Achieves FedRAMP Authorization with IRS Sponsorship

5 Customer Experience (CX) Mistakes for Government Agencies to Avoid After the Pandemic

ARTICLE

5 Customer Experience (CX) Mistakes for Government Agencies to Avoid After the Pandemic

Government Sector CX: How to Go from the Cellar to Stellar

ARTICLE

Government Sector CX: How to Go from the Cellar to Stellar

US Federal Agency Saves Millions with Knowledge Guided Customer Engagement

CASE STUDY

US Federal Agency Saves Millions with Knowledge Guided Customer Engagement

eGain Public Sector Past Events

2024 Events

eGain Solve 24

October 29, 2024 - October 30, 2024

How Tax Agencies Can Translate CX and EX Vision to Value

July 24, 2024

Generative AI for Customer Service: Success Stories and Lessons Learned

June 05, 2024

For more information about eGain Products and Services, please contact:

eGain Solutions for Public Sector
Main:	(703) 673-3570
(703) 673-3570
Fax:	(703) 871-8505
(703) 871-8505
Email:	eGain@Carahsoft.com
eGain@Carahsoft.com