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Make Invisible Talent Visible
Moving to a data-driven talent strategy allows agencies to match the right people to the right work enhancing employee’s experience and engagement with their work.
Diversity, Equity and Inclusion as a Pillar of CX Service Delivery
Diversity within CX talent can positively set one organization and the way its employees interact with customers apart from another.
Following the Funding of Innovation in Customer Experience
By guiding a wide variety of customers through services with simple instructions, agencies can help improve customer experience.
Maximizing Service by Engaging Employees as Customers
Addressing challenges within operations enables employees to make a difference and move their agency’s CX service mission forward.
Sea-Air-Space 2023 Showcases Strategic Insights for the Navy
Fed Gov Today joined Carahsoft on the show floor to speak with military thought leaders on the workforce, cybersecurity and more.
DoDIIS Takeaways: IT Workforce, Partnerships, Interoperability and Data Management
Discussions at DoDIIS examined DoD and IC challenges for IT workforce development and retention, partnerships, interoperability and data management.
Advancing the Art of Data Analytics
Read the latest insights from industry thought leaders, government interviews and historical perspectives on the future of Data Analytics.
The Best of What’s New in Hybrid and Remote Work
Read the latest insights from hybrid and remote work thought leaders and additional industry research from GovTech on Carahsoft's Community Blog.
Technology’s Role in Hire-to-Retire in Government
Read about how Hire-to-retire (H2R) integrated human processes creates meaningful career paths for people using employee lifecycle tools while remaining cost efficient.
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What's New In Hr And Training Technology
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Make Invisible Talent Visible
Moving to a data-driven talent strategy allows agencies to match the right people to the right work enhancing employee’s experience and engagement with their work.