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AI is being democratized by a growing number of pre-trained LLMs that are available off the shelf. No complex data science skills are needed to leverage them, just the right tools.
Diversity within CX talent can positively set one organization and the way its employees interact with customers apart from another.
The GAO report provides insight into current facial recognition technology usages and government agencies’ plans for growth in cybersecurity.
To achieve true resilience, organizations must adopt approaches capable of going beyond traditional network monitoring and embrace new technologies like AIOps and network observability.
Read the latest insights on data, security, zero trust and AI from chief information officers and other leaders in federal, state and local government.
