Harjinder is an experienced service management leader and Managing Director at ANB Technologies, a premier Atlassian partner. He specializes in modernizing ITSM and enterprise service management (ESM) for government entities and other enterprises. With 15+ years of expertise, he designs and implements service management solutions across IT, HR, AIOps, Procurement, and Facilities. Leveraging Jira Service Management (JSM), he helps organizations streamline processes, enhance automation, and drive operational efficiency.
The rapidly deployed JSM platform streamlined workflows across departments within a local Government entity, reduced operational costs, improved service efficiency, and enhanced visibility—ensuring long-term success.