The term “digital transformation” is meant to spur change. To optimize the technology and human resources involved in delivery of Citizen Services, Federal Agencies are embarking upon digital transformation journeys — modernizing IT applications and infrastructure. How are governments planning for and executing upon this transformation and what barriers do they face in completing this journey? What does it look like for a government agency to fully modernize? What best practices do these panelists recommend to achieving that? Tune in as panelists dive into 2022 Digital Transformation planning, what it will look like and what it means for their agencies’ Digital Transformation Journey.

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