Overview

xMatters is a toolchain communication platform that relays data between systems while engaging the right resources with actionable alerts to resolve incidents faster. xMatters integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. The platform automates communications so you can proactively prevent outages, rapidly engage resolvers, manage major incidents, and keep stakeholders informed.

Enterprise firms around the globe use xMatters to ensure development and deployment processes operate at greater velocity. With xMatters, business operations run smoothly and effectively during incidents such as IT failures service outages, and supply-chain disruption. Founded in 2000 as AlarmPoint Systems, xMatters is headquartered in San Ramon, CA with European operations based in London and Asia Pacific operations based in Sydney.

Products

xMatters IT Management

Resolve incidents faster while keeping stakeholders informed with xMatters' automated, flexible communication platform. Never waste time again looking up who’s on duty or toggling between apps. With xMatters IT alerting, it's all in one place.

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xMatters Business Continuity Management

Tailor emergency communications to your critical business processes. Define as many situation-specific messaging templates as you need to reach everyone during a business continuity management situation.

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xMatters Employee Engage

You invest in a global workforce that is highly skilled, uniquely certified, multi-lingual, and possess other valuable attributes that are essential to your success. Empower your employees to engage with any element of your business through intelligently designed communications.

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xMatters Customer Engage

Never leave your customers in the dark. Drive customer loyalty, retention, and advocacy through proactive customer communications.

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