Overview

While others have developed specific application uses such as Text-a-Tip, Text for Alerts, and Text to 911, etc., Text2Them has developed the first two-way text communication system that incorporates all these applications and more. Text2Them allows customers, clients and employees the ability to reach your organization and receive an auto reply, connect to a live operator and even have the text conversation transferred to another person or department within your agency. This is how your voice phone system works isn’t it? Now your organization can also communicate by text.

The time has come to replace your current texting applications. Elevate text communication beyond current one-way systems to a two-way text communication system that will allow your organization to communicate with your clientele in the same manner that phones, email and other communication systems are used. We believe the time has come to move SMS to the forefront of Government communications and this was the reason for development of the Text2Them system.

Products

  • Text 2 Stop it! School Safety program

    Text2Them’s Text2Stop it! program allows your students to anonymously report unsafe activities in their school or dorm by two-way text. Transcripts of conversation are compiled by operators and provided to school administrators for follow-up action.

  • Text CRM/311

    Text2Them gives you the ability to have your community text your department and get the information they need, or speak with a live operator by text. The text conversations can even be transferred to another department. This is how your voice phone systems work; now you can provide this same service by text without upgrading your present system. Studies show that providing the option of text to your 311, or call center operation, can reduce call center costs by over 80%, while providing your community with the communication platform they already prefer.

  • Text Office Communication

    Text2Them allows you to reach your staff and customers by two-way texting. It will improve communication, reach people quicker and get responses faster.

  • Text Marketing

    When it comes to reaching people instantly, text messaging stands alone. Studies show that 95% of recipients will open and read a text within 5 minutes of receipt. This compares to only 15% of emails that are even opened, let alone read. This powerful communication tool can be used to improve awareness of programs, attendance at events and the ability to keep communities informed and engaged on issues they care about.

  • Text Post Disaster Communication

    When disaster strikes, voice lines can become jammed or inoperable because of the high volume of calls or damaged towers. During these times the need to get information to residents, regarding emergency services, such as power restoration and other emergency services, is critical. While many companies give you the capability to send a blast text alert before the storm, Text2Them has created the only 2-way text platform that allows residents to receive those alerts and call for help after the storm when texting may be their only reliable form of communication.

  • NG911 – begin texting to 911 without system upgrades

    The ability to send text messages to 911 can be lifesaving when voice calls are dangerous or impossible to make. Text2Them provides the first text to 911 platform that allows texting to 911 immediately and without costly equipment upgrades. In addition, what do you do with non-emergency text messages? If 911 is the only number that can receive texts during emergencies this will flood PSAPs with non-emergency texts that could, and should, be handled by other agencies. Text2Them now offers you the option to text to 311 as well as 911 without costly system upgrades.

Contracts

SEWP Contracts

SEWP V

Contract Number: Group A Small: NNG15SC03B Group D Other Than Small: NNG15SC27B Term: May 1, 2015 - April 30, 2020


State & Local Contracts

Maryland Master Contract

Maryland COTS Project No.: 060B249002

National Cooperative Purchasing Alliance (NCPA)

Term: through April 30, 2019

National Intergovernmental Purchasing Alliance (National IPA)

Term: through May 31, 2018 (with 2 option renewal years)

Orange County National IPA Co-Op

Through May 31, 2020 (with 2 option years)

VITA Contract

Term: through March 31, 2018


Events

Archived Events

News

Latest News

Tiffany Goddard, a citizen engagement specialist at Carahsoft, has outlined how government organizations and citizens can work together to aid in public safety functions.Goddard wrote in a blog post ...
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Text2Them, Inc. announced today that it has received a utility Patent from the US Patent and Trademark Office (USPTO). Patent #9,247,400 entitled SYSTEM FOR ROUTING TEXT MESSAGES (SMS) TO ALLOW FOR ...
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The East Coast Earthquake, Katrina and 9/11, reminds us that government still lacks the ability for citizens to reach government for help following major disasters. Text2Them, Inc. provides the ...
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Text2Them Inc. (http://www.text2them.com) today announced that it has partnered with Carahsoft Technology Corp. (http://www.Carahsoft.com/Text2Them), the trusted government IT solutions provider, to ...
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FOX 5 NEWS McKinsey Siwal, a student at Queen Anne’s County High School, speaks on her experience with bullies and her testimony to make two-way text tips mandatory in Maryland schools.
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February 2015 – Queen Anne’s County Public Schools TV Panel Discussion on Text 2 Stop it! Success: The discussion includes, QAC Head of Anti-Bullying, States Attorney, State Delegate and Text 2 ...
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January 21, 2015
January 2015 - ABC’s IN FOCUS in depth story on Text 2 Stop It’s success in 2013 and 2014 which resulted in a 33% drop in bullying .
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April 2014 – RTL German TV - Queen Anne's County Maryland Anti-Bullying program, and Text 2 Stop it!, receives international attention when RTL German TV does story.
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Resources

ABC 2 News WMAR Baltimore covers Text2Them's Text 2 Stop It! program and its effectiveness in preventing bullying with two-way text-a-tip solution for law enforcement.

During the 2014 Loudoun County, Va. Public Safety Challenge, on the campus of AOL, Text2Them won the top honor of “Most Disruptive Technology”. We presented a new approach to common thinking regarding public safety and a plan to institute texting to Next Generation 911 (NG911) as the solution...

Text 2 Stop it!, Text2Them’s anonymous two-way SMS program, taps into students’ willingness to communicate via text, allowing anyone to provide discrete and anonymous tips to gain valuable information into bullying, suicide, drug usage, assault, harassment, and more.Text2them is offering a f...

When disaster strikes, due to high volume or damage, voice lines can become jammed or inoperable. During these times the need to get information to residents, regarding emergency services such as power restoration and other emergency services is critical. While many companies allow you to text ale...


Why is it we can text friends and family but not your agency? Given that texting has been preferred by most age groups since 2008 isn’t time that your organization embraced the texting generation? Imagine allowing the public and employees the ability to text any office or department and receive...

Everyone knows that our younger generation enjoys texting over all forms of communication. Nowhere is this exposed more than text tip programs that allow them to anonymously text and report harmful activities. These activities can be school related issues such as bullying, drugs, suicide and viole...

FBI statistics show that over 40% of arrests are made of those aged 15 to 24-this demographic also represents the most valuable source of crime tips. In a recent Gallup poll, 68% listed texting as their main form of communication, above phone calls, email, and social media. Text 2 Stop it!, Text2The...

The ability to send text messages to 911 can be lifesaving when voice calls are dangerous or impossible to make. This need becomes even greater during, and after, major disasters when voice lines are jammed or become inoperable due to damage. However, what do you do with non-emergency text message...

Text 2 Stop it!, Text2Them’s anonymous two-way SMS program, taps into students’ willingness to communicate via text, allowing anyone to provide discrete and anonymous tips to gain valuable information into bullying, suicide, drugs, assault, harassment, and more. Queen Anne’s County, Maryland P...