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Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
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Events
Qualtrics Webcast
Navigating the Federal Customer Experience Act of 2017
Event Date: July 19, 2017
Hosted By: Qualtrics & Carahsoft
Hosted By: Qualtrics & Carahsoft
This webinar discussed the 2017 Federal Agency Customer Experience Act and how agencies can best gather and act on citizen feedback to improve the customer experience.
Attendees of this webcast learned:
- Current barriers to and strengths of federal CX
- Implications of the Federal Customer Experience Act of 2017
- Best practices for building an effect customer experience program
Fill out the form below to view this archived event.
Resources
Datasheet
Check out this infographic to learn more about how government agencies can close the employee experience gap and restore confidence in employee feedback.
Resource
Take a look at what's behind the millennials' quick departures from federal government jobs and identify ways that managers can stem the tide.
Creating great experiences for customers is a common organizational struggle, particularly in the Federal Government. Learn how GE leveraged its existing Salesforce investment with the Qualtrics platform, to better engage stakeholders and customers to determine key drivers of satisfaction.Start time...
Watch this short video to learn how Qualtrics can help your agency improve the customer experience.
For Provo City officials, improving the quality of life for residents has always been a major success indicator. Unfortunately, getting the feedback they needed from citizens in time to make the right decisions wasn't always possible. Provo City wanted to have more representative data without having...
Resources
Take a look at what's behind the millennials' quick departures from federal government jobs and identify ways that managers can stem the tide.
Whitepaper
We’re focused on driving the outcomes that matter most to your mission—reducing attrition, optimizing training efficiency, raising employee engagement, and increasing performance within the Department of Defense. Without the ability to collect and connect data across the entire employee lifecycl...