Twilio is a cloud communications platform that enables businesses and non-profit organizations to connect with customers through a variety of communication channels, including SMS, voice, email, and messaging apps. By offering APIs and tools, Twilio allows companies to easily integrate these communication capabilities into their own applications, automating and enhancing customer interactions. Twilio's platform is widely used across industries including healthcare, public sector, and higher education to support tasks such as customer service, marketing campaigns, notifications, and secure communications, all while being scalable and customizable to meet specific business needs.
Protect customer accounts and prevent fraud with advanced user authentication and identity verification tools.
Create voice experiences that boost customer satisfaction and drive ROI using data and AI insights.
Send, receive, and manage text messages across multiple channels on our globally trusted and reliable platform.
Scale personalized support and sales interactions with the Flex digital engagement center, enhancing customer engagement across multiple channels.