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Adobe JELA Resource Hub

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Troubleshooting &
Technical Support
Adobe Carahsoft
Download Portal
Adobe Admin Console (Named User Only), Only Accessible to DoD Provisioned Personnel

Technical Whitepapers and Resources

Product Information/Whitepapers

FRL, Named User Whitepapers

FRL On/FRL Off/NUD Product Comparison

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Named User Licensing

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Feature Restricted Licensing (FRL)

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What You Lose without Adobe Cloud Services

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Creative Cloud for Enterprise Security Overview

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Acrobat Pro, Acrobat Sign Product Information

Acrobat DC vs. Acrobat Sign Comparison

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Adobe Experience Manager (Forms, Designer and Miscellaneous)

Adobe Experience Manager Forms

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Migrate Adobe LiveCycle to Adobe Experience Manager (AEM) Forms

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Download/Install Guides

AEM Forms/AEM Designer

Downloading AEM Designer Guide

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AEM Download and Install Guide

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License Update Instructions

Desktop Product License Update Guide - FRL Offline

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Desktop Product License Update Guide - FRL Online

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Desktop Product License Update Guide - NUL

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Desktop Product License Update Guide - Serialized

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JELA Appointed TA (Trusted Agent) Responsibilities

More Information to come! – Contact us today for TA or Administrator Support


Product Specialist/Demo Specialist Capabilities

Carahsoft Product Specialist Capabilities

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Need Help with Vulnerabilities or IAVMs? – Visit the Adobe Security Bulletin for more info