Adobe JELA Contract for the Department of Defense

The Adobe Joint Enterprise License Agreement (JELA) is a multi-year subscription contract that leverages the buying power of 2.6 million DoD personnel to deliver cost savings, improve interoperability, enhance collaboration, streamline document services and expand publishing and creative capabilities.

As the Master Government Aggregator® for Adobe, Carahsoft will assist our defense agencies in leveraging the complete Adobe JELA contract benefits, including products, services and training.

Contract Information:

DISTRIBUTOR:
Carahsoft Technology Corp.
CONTRACT NUMBER:
HC108424D0003
PRIME VENDOR:
Dell Federal
CONTRACT EXPIRATION:
March 29, 2029

For more updated contract information, modifications or agency enrollee details, please contact us at adobe-jela@carahsoft.com and we can escalate this request through the appropriate parties.


Value Added Benefits

The Adobe JELA contract offers special Government procurement options, dedicated technical support teams, and tailored resources for all users, including:

  • Adobe Elite Support (DME)
  • Adobe Experience League access (for AEM Product updates)
  • Adobe Ultimate Success Support (AEM)
  • Adobe Administrator Console & Download Portal (Software Update, User Management, etc)
  • Tier 1 Technical Support Provided by Distribution Partner
  • End User Training and Enablement
  • Custom Software Delivery (upon agency specific needs)
  • Dedicated Program Support Teams

Adobe JELA Portal

The Carahsoft Adobe JELA Download Portal provides convenient, on-demand access to software packages and license files for desktop applications. Authorized DoD Trusted Agents can easily submit download requests to obtain FRL-Offline applications and license files for the current Period of Performance (PoP).

Adobe JELA Microsite Graphics Portal

Adobe JELA Microsite Graphics FAQs

Adobe JELA Contract FAQs

Find answers to commonly asked questions about the Adobe JELA contract.

Adobe JELA Solution Offerings

Adobe Creative Cloud and Adobe Document Cloud

Adobe Creative Cloud and Adobe Document Cloud

Empower the Department of Defense with innovative, secure creative solutions to enhance public communication, create quality outreach materials and support immersive training and learning processes. With Adobe Creative Cloud and Adobe Document Cloud, agencies can integrate multimedia content into defense strategies and safeguard mission data seamlessly.

Learn More
Adobe Experience Cloud

Adobe Experience Cloud

Supply secure, data-driven experience management solutions to help the Department of Defense streamline operations, deliver actionable insights and create personalized experiences across all mediums. Enhance readiness and drive efficiency for recruits, warfighters, combat support personnel and the military community by leveraging Adobe Experience Manager (AEM) Assets, Forms and Sites, along with Adobe Campaign, Adobe Commerce, Adobe Target, Adobe Analytics and Adobe ColdFusion.

Learn More
Adobe eLearning Solutions

Adobe eLearning Solutions

Enhance the capabilities, efficiency and readiness of the Department of Defense through cutting-edge, immersive, persistent, secure and personalized digital learning environments, powered by Adobe Connect and Captivate. Equip each personnel with the knowledge and skills necessary to excel in an ever-evolving global security landscape.

Learn More
Adobe Managed Services

Adobe Managed Services

Enable the Department of Defense to focus on its mission-critical operations confidently through automated cloud management capabilities that offer agility, speed, and protection. Adobe Managed Services provides seamless digital experiences, scalable operations, optimized performance, rapid innovation and adherence to security standards (including FedRAMP, GLBA, HIPAA compliance, data encryption and isolation).

Learn More
Adobe Creative Cloud and Adobe Document Cloud

Adobe Creative Cloud and Adobe Document Cloud

Empower the Department of Defense with innovative, secure creative solutions to enhance public communication, create quality outreach materials and support immersive training and learning processes. With Adobe Creative Cloud and Adobe Document Cloud, agencies can integrate multimedia content into defense strategies and safeguard mission data seamlessly.

Learn More
Adobe Experience Cloud

Adobe Experience Cloud

Supply secure, data-driven experience management solutions to help the Department of Defense streamline operations, deliver actionable insights and create personalized experiences across all mediums. Enhance readiness and drive efficiency for recruits, warfighters, combat support personnel and the military community by leveraging Adobe Experience Manager (AEM) Assets, Forms and Sites, along with Adobe Campaign, Adobe Commerce, Adobe Target, Adobe Analytics and Adobe ColdFusion.

Learn More
Adobe eLearning Solutions

Adobe eLearning Solutions

Enhance the capabilities, efficiency and readiness of the Department of Defense through cutting-edge, immersive, persistent, secure and personalized digital learning environments, powered by Adobe Connect and Captivate. Equip each personnel with the knowledge and skills necessary to excel in an ever-evolving global security landscape.

Learn More
Adobe Managed Services

Adobe Managed Services

Enable the Department of Defense to focus on its mission-critical operations confidently through automated cloud management capabilities that offer agility, speed, and protection. Adobe Managed Services provides seamless digital experiences, scalable operations, optimized performance, rapid innovation and adherence to security standards (including FedRAMP, GLBA, HIPAA compliance, data encryption and isolation).

Learn More

Adobe Technology Policy and Initiative Use Cases

IT Modernization

IT Modernization

Adobe provides scalable, flexible and secure cloud-based solutions that integrate seamlessly with existing enterprise systems to modernize service delivery by automating workflow, enhancing IT operations and offering customizable APIs and SDKs to meet the unique needs of the DoD.

Zero Trust

Zero Trust

Adobe integrates Zero Trust security principles into their solutions to ensure defense agencies safeguard sensitive data from internal threats, malicious exfiltration and system vulnerabilities.

Secure Content Management

Secure Content Management

Adobe enables the DoD to effectively manage and secure critical content and data throughout the planning, creation, management and measurement lifecycle. Adobe ensures sensitive information is delivered only to authorized users at the right time.

Generative AI

Generative AI

Adobe Generative AI helps the Department of Defense automate workflows, deliver digital experiences and streamline accurate responses while enhancing operational capabilities and user experiences at the edge.

Workforce Experience

Workforce Experience

Adobe helps the Department of Defense recruit, train and retain next-gen soldiers and personnel through personalized experiences that leverage data-driven insights to automate processes, improve communication, streamline mission objectives and enhance workforce experiences.