Executive Viewpoint: A Conversation with C. Melonie Parker

Read how C. Melonie Parker, Division Chief of the Enterprise Operations Center at the State Department, believes agencies should approach modernizing data centers based on the State Department's previous experiences with modernization drives.

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• All, Emerging Technologies

The Keys to Achieving Bigger Dividends from Federal IT Modernization

This tech brief, sponsored by Dell EMC and produced by FedScoop, outlines strategies agencies can use to produce higher returns on IT modernization, including rethinking piece-meal assignments, transforming business approaches and future-proofing your…

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• Dell Technologies, Emerging Technologies

The Key to Federal Workforce Transformation Tech Brief

This tech brief from Dell EMC discusses how smart technologies' rapid evolution is creating both a new world of possibilities and new pressures to meet changing workforce expectations.

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• Dell Technologies, Emerging Technologies

Protecting Public Sector IT White Paper

This white paper from RSA Security details how public sector security teams can approach protecting mission-critical infrastructures from a business-driven security strategy that aligns risk with business goals.

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• RSA, Emerging Technologies

RSA Mission-Driven Security for the Public Sector Solution Brief

This solution brief from RSA Security provides an overview of how business-driven security becomes mission-driven security to match with public sector IT ecosystems and to meet agency goals.

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• RSA, Emerging Technologies

Agency leaders should turn to a digital risk management approach

Dan Carayiannis, the Director of Public Sector at RSA, talks to Jason Miller, Executive Editor at Federal News Radio, about an emerging concept across both the public and private sectors where organizations are focusing on digital risk management

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• RSA, Cybersecurity

Are Agencies Considering Everything?

Dan Carayiannis, the Director of Public Sector at RSA, says agencies have more to consider when it comes to protecting their networks and data as they transform.

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• RSA, Cybersecurity

Understanding the Growing Number of Risk Factors is Key

Dan Carayiannis, the Director of Public Sector at RSA, says understanding the growing number of risk factors is key to managing the transformation effort.

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• RSA, Cybersecurity

Risk Management is No Longer a Static Measure

Dan Carayiannis, the Director of Public Sector at RSA, says risk management is no longer a static measure.

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• RSA, Cybersecurity

Serving Customers in Spite of Hackers’ Continued Aggression

Dan Carayiannis, the Director of Public Sector at RSA, says agencies need to figure out how to continue to serve their customers in spite of hackers’ continued aggression.

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• RSA, Cybersecurity

GCN Report: Creating a Citizen-Centric Government

Learn more about how agencies can become more strategic about engagement across all channels as demand for user-centered design grows while keeping up with new developments in technology and platforms.

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• Customer Experience & Engagement, All

Reaching Citizens Where They Are

Learn more about how agencies are modernizing - and analyzing - to improve their engagement with the public across web and social channels.

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• Customer Experience & Engagement, All

The Keys to Social Media Success

Read why engaging effectively with citizens online requires research, experimentation, creativity and flexibility from Ben Cathers, Principal Value Consultant at Hootsuite.

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• Customer Experience & Engagement

Executive Viewpoint: A Conversation with Bernetta Reese

Learn more from Bernetta Reese, USDA's Digital Manager, about how to make citizen engagement the focus of digital services.

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• Customer Experience & Engagement, All

Proving the Value of Social Media Across the U.S. Government White Paper

This white paper from Hootsuite explores the value of social media as an agent to drive efficient, effective, and citizen-centric government engagement.

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• Customer Experience & Engagement