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Granicus

Forge Lasting Community Bonds: Personalized Outreach & Communication Strategies


Event Date: May 08, 2024 - August 07, 2024
Hosted By: Granicus

In government service delivery, grasping resident needs and expectations is crucial. Watch the fourth part of Granicus's webinar series which dove into leveraging historical activity data, benchmarking for ongoing enhancement, and implementing success plans to surpass audience expectations and foster service excellence.

Specifically, viewers will learn about:

  • Establishing centralized service hubs to monitor and oversee service requests from start to finish
  • Boosting community engagement through personalized communications and outreach initiatives
  • Crafting a digital roadmap for success to drive innovation year after year and enhance long-term service delivery results

Resources


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