To meet the requirements of the Continuous Diagnostics and Mitigation (CDM) program, Federal agencies have traditionally pushed information about IT assets into an integration point and then into databases, where manual coding is needed to present the data on dashboards. This approach creates additional expense for custom scripting and additional hardware. One agency reimagined its approach to CDM, in line with its overall modernization plans.

In this session, attendees learned how ServiceNow’s integration of legacy systems and modern workflows enabled the agency to combine several layers of the CDM process to work better and faster.