This webinar covered:  Areas where government is meeting customer expectations and opportunities for improving the customer experience. Key factors that drive customer satisfaction and trust (hint: not all experiences are created equal). Actionable steps public leaders ...

This event presents federal leaders with a unique opportunity to dive into innovative strategies and techniques for adapting to the evolving technological landscape of Customer and Employee Experience within Federal agencies.  Topics covered in this session include: An ...

On July 30, 2024, attendees gathered for an interactive webinar focused on turning valuable student data into meaningful action. Throughout the session, participants acquired a deeper understanding of how they can best optimize authentic student feedback to create a more enriching and supportive educational ...

On Wednesday, July 24, attendees joined our webinar with Qualtrics!   Many schools conduct student surveys, but gathering feedback is just the first step. The challenge lies in consolidating all that data into one system to identify patterns and focus on key issues. Building an exceptional ...

Schools and students often have different views on "success." Academic leaders focus on graduation rates and rankings, while students consider course quality, campus culture, and the social scene. This perception gap hinders institutions from meeting evolving student expectations. Savvy schools are ...

Thank you for your interest in our Government Customer Experience & Engagement Summit!   The event brought together Federal, State, and Local government CX leaders and industry experts who discussed digital transformation initiatives and best practices that can shape and ...

On May 24th, Qualtrics hosted a webinar discussing the hiring and workforce experiences of recent applicants to government jobs. Attendees heard a panel discussion from various experts as they analyze current hiring practices and share tactical steps to improve the overall candidate ...

Attendees joined us on November 9 to hear from thought leaders discussing how public health agencies can improve their designing approach through data modernization.

During our September 13th webinar, attendees learned how to improve their public health outcomes by utilizing Experience Management (XM) from Qualtrics. 

Creating opportunity for growth and improvement is imperative for the long-term success of any school. In order to stay ahead, schools look to bring in the best data they can acquire to make informed decisions. During this event we heard from thought leaders at Qualtrics and Strategic Education who joined us to ...